Network Administrator - Advanced

Network Administrator - AdvancedLocation: Cayce SCDuration: 12 MonthsThe Department of Public Health (DPH) Office of Information Technology (OIT) is advancing the Agency's core network and identity services architecture to better leverage network resources, data, assets, infrastructure, and systems. Some of these initiatives include SD-WAN, Public Key Infrastructure (PKI), and secure authentication and Active Directory enhancements. The selected incumbent will work under the general guidance of the Network Operations Center section manager but will also be required to work closely with other teams and Agency staff at all levels.Candidates should be self-motivated, team-oriented, work under limited supervision, and respond to priority tasks as needed.

Candidates must also be able to form productive working relationships with individuals from diverse backgrounds and at all organizational levels.Specific duties and responsibilities will include but are not limited to the following:Support enterprise network and identity initiatives including SD-WAN deployment, PKI lifecycle management, and secure authentication servicesMonitor, identify, and remediate issues with Agency enterprise network and identity servicesSupport network connectivity and authentication services on Windows-based systemsSupport connectivity and secure access on mobile devices (i.e., Apple devices)Manage the network and identity infrastructure lifecycle at all stagesCreate and maintain network documentation (e.g., diagrams, coverage, and design documentation)Assist with deployment, configuration, and support of SD-WAN, PKI, and secure authentication solutionsPerform enterprise network deployments, installations, and upgradesPerform firmware/software/security/feature upgrades across network and identity platformsMonitor Agency trouble ticket system and complete assigned network, authentication, and connectivity ticketsServe as the Agency's primary support resource for network and access-related (authentication) technical issues, troubleshooting and resolving most common/routine problemsAssist Agency staff/contractors in resolving network, authentication, and connectivity-related problemsCoordinate and assist with testing and validation of network and identity solutionsAdhere to State and Agency security and IT policies and standardsWork closely with key stakeholder groups, including Network, Security, and Server Hosting to ensure the appropriate level of engagement and focus is maintainedAssist various IT groups with other tasks as assigned such as with system/network installations and upgrades (i.e. racking equipment)Create, maintain, and review/improve upon network and identity documentationAbility to plan, organize, review, and implement associated project milestones to completionProvides updates to Project TeamPerform other tasks and duties as assignedEach selected candidate will be utilized for 40 hours per week for the duration of these and other projects and daily work as assigned. Job duties will require frequent site visits to remote office locations throughout the entire state of South Carolina, and the selected incumbent must be flexible to the potential of travel days being occasionally extended beyond normal business hours.Applicants must demonstrate good oral and written communication skills and be able to provide effective phone, desk-side, and support via email.

Applicants must be able effectively communicate technical and project details with IT and non-IT staff and at all levels.Required Skills (Rank in Order of Importance):3+ Years of Experience with Enterprise Network Infrastructure and LAN Administration3+ Years of Experience with Installing, Configuring, and Troubleshooting switches and wireless access points3+ Years of Experience with SD-WAN, PKI, and secure authentication services3+ Years of Experience with Troubleshooting network connectivity on Windows and mobile devices3+ Years of Experience with creating, reading, and maintaining network documentation and diagramsPreferred Skills (Rank in Order of Importance):Any network or related certification by an industry leader such as CompTIA, Cisco, or Microsoft. (Please indicate whether certificate is active or inactive on resume)Cisco Networking Academy or similar bootcamp/trainingAdditional Skills:Ability to perform on-site physical network work, including lifting 40 lbs and working on laddersValid driver's license and ability to travel statewide to remote sites with a State OR Personal VehicleStrong verbal and written communication skills with both technical and non-technical staffStrong interpersonal and customer service skillsRequired Education: Associates Degree in a relevant field of work or high school diploma with equivalent work experienceRequired Certifications: NONE* *Preference may be given to certified applicants based also on overall experience, education, and work history.About Us: InterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status.

We also are a Google Cloud and Oracle partner company.