Wireless Network AdministratorMonitor and identify issues with Agency wireless networks and remediate. Support wireless and network connectivity on Windows-based systems. Support wireless and network connectivity on Mac-based systems. Support wireless connectivity on various Tablets and Phones (i.e., Apple devices).
Manage the wireless network/device lifecycle at all stages. Assist with supporting the State Health Laboratory network connectivity on instruments and supporting systems. Assist with ISE registration of devices on the network. Conduct onsite wireless assessments.
Create and maintain wireless heatmaps projecting network coverage of access points using Ekahau unit and iPad. Perform enterprise wireless network deployments, installations, and upgrades. Requires comfort working on a ladder; ability to lift 40 lbs. Perform firmware/software/security/feature upgrades and other maintenance tasks.
Monitor Agency trouble ticket system and complete network assigned tickets. Will serve as the Agency's first and second tier of support fielding wireless and network connectivity technical support requests troubleshooting/resolving most common/routine problems. Assists Agency staff/contractors in resolving wireless and other network related problems. Ability to climb and work on a ladder.Required Skills:3-5 years Local Area Network (LAN), WLAN, WAN3-5 Year - Network administration – CISCO and/or PALO ALTO FIREWALLValid driver's License3-5 YEARS CISIO IDENTIFY SERVICES ENGINE (ISE)3-5 years of Ticketing SystemAbility to climb and work on a ladderPreferred Skills:Network Certification - Network Plus or CCNAEkahau ProgramSolar Winds Orion