Need USC/GC Only :: Salesforce IT Project Manager
Location: Cranston, Rhode Island (3 days onsite & 2 days remote)
Duration: Contract
Job Description:
Key Responsibilities
- Project Planning and Management: Lead the entire project lifecycle for Salesforce implementation and enhancements, including defining project scope, goals, deliverables, and success metrics.
- Stakeholder Collaboration: Serve as the primary liaison between business stakeholders and IT teams to gather requirements, manage expectations, and ensure project alignment with organizational objectives.
- Team Coordination: Coordinate and motivate cross-functional teams, including developers, administrators, and business analysts, often using Agile or Waterfall methodologies.
- Risk and Issue Management: Proactively identify, assess, and mitigate project risks and issues, escalating to senior management when necessary to keep projects on track.
- Monitoring and Reporting: Monitor project progress, timelines, and budgets, providing regular status reports and presentations to stakeholders and senior management.
- Quality Assurance & Training: Oversee QA (quality assurance) and UAT (user acceptance testing) activities and help facilitate end‑user training and support to drive platform adoption.
- Documentation: Create and maintain comprehensive project documentation, including detailed project plans, technical design documents, and user reference guides.
Qualifications
- Minimum of 3‑5 years of experience in project management within the IT industry.
- Proven experience in managing Salesforce implementation projects from inception to completion.
- Experience with project management methodologies such as Agile, Scrum, and/or Waterfall.
- Strong understanding of the Salesforce platform and its capabilities, including Sales Cloud, Service Cloud, and Marketing Cloud.
- Proficiency in project management tools (e.g., Jira and Microsoft Project).
- Familiarity with data migration, integrations, and the software development lifecycle (SDLC).
- Excellent leadership, communication, and interpersonal skills.
- Strong planning, organization, and problem‑solving abilities.
- Ability to manage multiple projects simultaneously in a fast‑paced environment.
Preferred Certifications
- Project Management Professional (PMP) or Certified Scrum Master (CSM) certification.
Seniority Level
Mid‑Senior level
Employment Type
Contract
Job Function
IT Services and IT Consulting
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