National Workforce Information Representative (Fully Remote)

• Provide Tier 1 support via phone, email, chat, and text.
• Document interactions and escalate sensitive cases.

Requirements:

• High school diploma/GED and 2+ years customer service.
• Strong English, basic computer skills, and reliable internet.
• Remote work with equipment provided.
• Hourly pay ~$14.XX plus $5.09/hr health & welfare benefit.

Confidential

The hiring company is a partner organization that manages customer service operations for public-facing programs. Their culture emphasizes remote work, empathy, and professional development in a 24/7/365 environment.