National Division Medical Director ( MD/ DO) Primary Care

Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. We’ve built an entirely new category of primary care providing one simple place to go for trusted care—in person, online, anytime. We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spending, and deliver an unrivaled experience for employees near and far.

Job Responsibilities

The National Medical Director is a critical member of the Leadership Triad (which includes the Practice Director and Account Manager), engaged in defining the overall clinical strategy and direction of care, as well as guiding the overall health services strategy with leadership teams. The position provides account-level medical oversight and leadership expertise to ensure Crossover achieves the “quadruple aim” -- 1) decreased spend, 2) increased quality, 3) improved patient/member engagement, and 4) strong employee/provider engagement.

The role is responsible for leading a complex, busy, integrated account-wide care practice and ensuring a long-term, thoughtful health strategy is in place from both a systems and population health perspective.

• Leads the development and implementation of total population health and wellbeing strategies in partnership with the Client and Triad leaders.
• Partners with the Regional dyads, focusing on establishing and achieving region or market goals, growth targets, operating performance, financial metrics, and overall account practice outcomes.
• Conducts regular clinic reviews to ensure the region/market is achieving overall clinic performance, including quality, clinical, and financial goals.
• Ensures that the Crossover’s standard of care is fully implemented, optimized, and continuously improved.
• Provides direct patient care and models the key Crossover Health attributes of servant leadership.
• Ensures adherence to privacy, compliance, and quality programs and policies.
• Leads the development of strategies to grow the account in partnership with the Account Management and regional leadership.
• Partners to drive product/service innovation, including new health technologies.
• Hires, coaches, and develops care team leaders: physicians, optometrists, behavioral health, health coaches, and physical medicine. Assists in onboarding and training new team leaders. Encourages continuing professional education and development to enhance learning and meet licensing expectations.
• Serves as an advisor to the client regarding clinical care, administrative, regulatory, and other health and wellness issues or needs.
• Upholds, safeguards, and promote the Crossover’s values and philosophy relating to ethics, integrity and corporate responsibility.
• Oversees onsite medical director in executing secondary health strategies, including the design, development, delivery and continuous optimization of secondary health capabilities.
• Oversees National Operations Manager, National Population Health Manager, and Clinical Strategy and Operations Manager in setting and clarifying account-specific clinical strategies and goals.
• Performs other duties as assigned.

Required Qualifications

• Board certification in primary care (internal medicine, family practice)
• Minimum 10 years of clinical experience
• Minimum of 8 years management experience of a multi-speciality, interdisciplinary, and high performance clinic
• Minimum 5 years of experience staffing and managing a team of employees
• BLS (Basic Life Support) certification

Preferred Qualifications

• Experience with, and demonstrated successful leadership of disease management and/or population health programs
• Experience with, and deep knowledge of digital health as a category and devices, technology, and apps, specifically as they relate to integration with primary care
• Strong grasp of healthcare data science
• High level of integrity, excellent communication, and strong leadership skills
• Strategic and innovative thinker with proven ability to communicate a vision, as well as the execution capabilities to drive toward and be accountable for results
• Demonstrated management, organizational and interpersonal skills with a flexible personality and high tolerance for ambiguity during high growth
• Ability to solve problems and execute on initiatives

The base pay range for this position is $282,745.00 to $409,980 per year. Pay range may vary depending on work location, applicable knowledge, skills, and experience. This position may be eligible for an annual bonus opportunity and comprehensive benefits package that includes Medical Insurance, Dental Insurance, Vision Insurance, Short- and Long-Term Disability, Life Insurance, Paid Time Off and 401K.