National Core Indicators and Incident Management Project Director

Unit: School Of Education MBU

Department: SOE Spec Ed and DP PPD

Department Summary: The Partnership for People withDisabilities at Virginia Commonwealth University celebrates over 40years as Virginia’s University Center for Excellence inDevelopmental Disabilities Research, Training and Dissemination( We are seeking a dynamic person to serveas National Core Indicators and Incident Management ProjectDirector. This position will be open rank with an anticipatedslotting of Research Administrator 1 Job Code: 34211.

Duties & Responsibilities

• Coordinate daily operations for statewide research, survey, andquality management projects related to Medicaid HCBS services.
• Manage project timelines, deliverables, reporting requirements,and operational workflows across multiple contracts andprojects.
• Coordinate with a team on the implementation of the NCI-IDD andNCI-AD surveys, including participant outreach, interviewscheduling, interviewer coordination, and completion tracking.
• Recruit, train, supervise, and monitor interviewers and QualityAssurance Specialists (QAS), including part-time remote staff.
• Provide coaching, performance feedback, and support related tocomplex review scenarios and protocol implementation.
• Coordinate and monitor the Incident Management Look BehindReview process, including reviewer assignments, corrective actionreview activities, and quality assurance procedures.
• Develop and maintain project protocols, workflows, trainingmaterials, documentation systems, and internal trackingprocesses.
• Conduct and oversee quality assurance and inter-raterreliability activities to ensure consistency and accuracy acrossreviewers and interviewers.
• Manage project data preparation and quality assuranceactivities, including data cleaning, de-identification of sensitiveinformation, variable recoding, handling missing data, andcoordinating the integration of survey and administrative datasetsto support reporting and evaluation activities using systemsincluding REDCap, SPSS, and Excel.
• Maintain compliance with HIPAA, data security, confidentiality,and contractual requirements.
• Oversee project databases and data systems, including REDCapand other internal tracking systems. Work with staff to clean, analyze, and summarize project data
• Produce bi-weekly, monthly, quarterly, and annual reports,presentations, infographics, and dissemination materials.
• Respond to participant, family member, provider, stakeholder,and funder inquiries regarding project activities.
• Work with teams to present findings and project updates tostate agencies, committees, and stakeholder groups. Serve as a liaison among state agencies, contractors, and communitypartners.
• Follow established urgent and non-urgent unmet need protocols,including coordination with Adult Protective Services whennecessary.
• Other duties as assigned

Qualifications

Minimum Qualifications

• Strong organizational, project management, and communicationskills.
• Experience coordinating research, healthcare, qualitymanagement, human services, or large-scale data collectionprojects.
• Experience supervising or coordinating staff, contractors,interviewers, or project teams.
• Experience working with databases, reporting systems, and datamanagement tools.
• Ability to analyze and interpret data and generatereports.
• Ability to work independently and manage multiple prioritiessimultaneously.
• Demonstrated ability to exercise sound judgment,problem-solving, and professionalism.
• Demonstrated ability to work in and foster an environment ofrespect, professionalism and civility with a population of faculty,staff, and students from all backgrounds and experiences, or acommitment to do so as a staff member at VCU.

Preferred Qualifications

• Bachelor’s degree in public health, psychology, social work,sociology, health administration, research administration, humanservices, or related field, or equivalent combination of trainingand experience.
• Experience with Medicaid HCBS programs, including intellectualand developmental disability service systems.
• Experience with National Core Indicators (NCI) surveys orsimilar quality management initiatives.
• Experience conducting or supervising desk reviews, audits, orquality assurance activities.
• Experience with inter-rater reliability processes.
• Experience with REDCap, SPSS, and Excel.
• Experience working with state agencies, contracts, or federallyfunded projects.

Salary Range: $61,900.00-$78,000

Benefits : All full-time university staff are eligible for VCU’s robust benefitspackage that includes comprehensive health benefits, paid annualand holiday leave, generous tuition benefits, retirement planningand savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunitiesfor career development and advancement, and more.

FLSA Exemption Status: Exempt

Hours per Week: 40

Restricted Position: Yes

ORP Eligible: No

Flexible Work Arrangement: Hybrid

University Job Title: 34211N - Research Administrator1

Contact Information

Contact Name: Partnership forPeople with Disabilities HR

Contact Email: