National Account Manager

Join Team CARFAX as a National Account Manager

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026!

What you'll be doing:

• Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)


• Cultivate new business development opportunities


• Function as the organizational leader by coordinating all aspects of client interaction across all internal, and customer-facing teams


• Review and analyze customer performance data and metrics


• Manage all phases of new onboarding: implementation, deliverables, training


• Respond rapidly to customer needs and provide exceptional levels of customer service

What we're looking for:

• 10 + years of automotive account management experience.


• Demonstrated ability in developing relationships at the corporate level within top dealer groups


• Must be a strong collaborator, and have demonstrated ability in developing relationships internally


• Road Warrior Mentality- this role requires frequent travel within your immediate region, and some overnights to more extended parts of the territory


• Proven ability in value creation and account planning


• Ability to run an agenda driven meeting either virtually or in person


• A focus on a great customer experience and attention to detail in ongoing account management efforts


• Knowledge of dealer management software systems (plus)


• Must be a strategic thinker and problem solver

What’s in it for you:

• Competitive compensation, benefits and generous time-off policies


• 4-Day summer work weeks and a winter holiday break


• 401(k) / DCPP matching


• Annual bonus program


• Casual, dog-friendly, and innovative office spaces

Don’t just take our word for it:

• 10X Virginia Business Best Places to Work


• 9X Washingtonian Great Places to Work


• 10X Washington Post Top Workplace


• 3X St. Louis Post-Dispatch Best Places to Work