Maximus in Austin, TX is seeking a customer support professional to handle inquiries across phone, IVR, and web chat, delivering accurate information about programs and services to enrollees, providers and others. You will navigate multiple systems, document interactions, and escalate complex issues for resolution.
You will engage in training onsite on Day 1, maintain a quiet home workspace with reliable internet thereafter, and contribute to meeting QA and service targets while providing
#J-18808-LjbffrMultichannel Customer Support Specialist in austin at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.