Multi-Office Experience Leader

H&R Block, Inc. is seeking an Area Experience Leader to oversee 4–6 retail offices, ensuring a consistent, high-quality client experience across all locations.

You’ll lead Tax Professionals and Client Service Professionals, coaching teams to anticipate client needs and deliver expert guidance in a welcoming, confident environment. In this hands-on leadership role, you’ll manage staffing, facilities, compliance, and day-to-day operations while driving revenue, growth, and performance.