The MS365 Technical Trainer Specialist will lead the development and delivery of a technical training program for employees that is focused on the Microsoft 365 applications and tools utilized within our organization. The role requires expertise in Microsoft Office 365 Suite, including Microsoft Teams, OneDrive, SharePoint, and other related products. The MS365 Technical Trainer will be responsible for assessing training needs, designing curriculum, creating training materials, conducting training sessions, and evaluating program effectiveness. This is an on-site role at our location in Lawrenceville, Georgia.
Skills:
MCT (Microsoft Certified Trainer) Certification
3 years of equivalent work experience
Preferred Experience and/or Qualifications:
5 years of equivalent work experience
CTT+ (Certified Technical Trainer) Certification
Degree in information technology or related field
Experience developing, implementing, and evaluating training programs
Strong knowledge of Microsoft Office365 Suite
Familiarity with Windows 11, Microsoft Edge, iOS, Android, and SharePoint 365
Demonstrated ability to plan, coordinate, and lead training programs
Excellent communication, organizational, and time-management skills
Strong working knowledge of MS365 applications and tools
Excellent presentation and interpersonal skills
Ability to explain complex technical concepts in a clear and engaging manner
Proficiency in Microsoft Office Suite or related software
Exceptional customer service orientation
Ability to work independently and meet deadlines
Attention to detail and strong organizational skills
Responsibilities:
Develop technical training programs focused on Microsoft 365 applications
Design curriculum and create training materials tailored to organizational needs
Conduct training sessions, webinars, and workshops for individuals and groups
Evaluate training program effectiveness and make continuous improvements
Mentor other instructors on MS365 subject matter and course delivery techniques
Stay updated on MS365 roadmap and releases
Provide end user support for MS365 applications as needed
MS365 Technical Trainer Specialist in lawrenceville at Unknown Company
This position is listed as full time and onsite.