MS Dynamics CRM Developer

Job Summary

We are seeking an experienced Microsoft Dynamics CRM Developer with strong hands-on experience in Microsoft Dynamics 365 Customer Engagement (CE). The ideal candidate will be responsible for designing, developing, customizing, and implementing CRM solutions to support business requirements and improve enterprise CRM processes.

The candidate should have strong technical expertise in Dynamics 365 CRM, CRM data modeling, customization, business process automation, and integration with Azure services and external applications.

Key Responsibilities

• Design, develop, customize, and maintain Microsoft Dynamics 365 CRM / Customer Engagement applications.
• Configure and customize CRM entities, tables, forms, views, relationships, workflows, and business rules.
• Develop and implement CRM plugins, custom workflows, and business logic.
• Work with CRM data models, Dataverse, and business process configurations.
• Develop and support integrations between Dynamics 365 CRM and external applications using APIs and Azure services.
• Work on CRM enhancements, application performance improvements, and production support.
• Analyze business requirements and translate them into technical solutions.
• Troubleshoot CRM application issues, integration failures, and data-related problems.
• Collaborate with business analysts, architects, QA teams, and other developers.
• Participate in technical design, development, testing, deployment, and ongoing maintenance.

Required Technical Skills

• 6–8+ years of experience in Microsoft Dynamics CRM development.
• Strong hands-on experience with Microsoft Dynamics 365 CRM / Customer Engagement.
• Experience with CRM customization and configuration.
• Strong understanding of CRM entities, tables, relationships, forms, views, and workflows.
• Experience with CRM data modeling and business processes.
• Knowledge of Microsoft Dataverse.
• Experience developing and supporting CRM integrations.
• Familiarity with Microsoft Azure services and cloud-based integrations.
• Strong troubleshooting and problem-solving skills.

Preferred Skills

• Experience with C# and .NET.
• JavaScript development for Dynamics 365.
• Experience with Dynamics 365 Plugins and custom workflows.
• Knowledge of Power Apps and Power Automate.
• Experience with REST APIs and integration technologies.
• Knowledge of CRM security roles and access management.
• Experience working in enterprise banking or financial services environments.