MRI Technologist Lead

Major Responsibilities

The supervision of all services to meet department standards of care and/or respond to demand by the customer or referring physicians.

• Monitor technical competence of staff.
• Respond to patient/physician complaints/concerns and resolve all issues quickly.
• Schedule technical staff – approve vacation and time off, and adjust schedule for call‑offs or emergencies.
• Critique students’ ability to work and adjust them to departments.
• Issue holiday schedules for technical staff.
• Assign after‑hours trauma call to keep 24‑hour coverage for all emergency patients (available call for MRI for cord compression).
• Maintain records/statistics as directed by the Quality Assurance program.
• Review patient schedules to ensure customer satisfaction, respond to their expectations and needs, and modify schedules as needed.
• On a daily basis, respond to nursing units and outpatient scheduling regarding add‑ons and answer specific questions about preps and procedures.
• Prepare and implement a plan for employee training to ensure an adequately trained staff for all areas under this position’s responsibility.
• Order and maintain supplies for the department to assure continuity in patient care; determine inventory levels, prepare expense requisitions, and verify receipt of orders.
• Make sure miscellaneous equipment is kept clean and in working order.
• Perform diagnostic tests and function as a staff technologist as required.
  • Perform exams in areas where licensure permits.
  • Access veins for the purpose of injecting IV contrast.
  • Recognize contraindications and adverse reactions to oral IV contrast.
  • Participate in call rotation as needed.
  • Provide for patient comfort and safety for all procedures.
  • Respond to patients’ questions pertaining to specific procedures.
  • Maintain a properly stocked and clean room.
• Develop and maintain an environment conducive to employee associate satisfaction.
  • Prepare orientation programs for new employees and determine competence to work independently.
  • Prepare plans for employee training to assure adequate man‑hours of trained staff in appropriate areas by cross‑training and flexing manpower.
  • Participate in department in‑servicing of staff related to technical, safety, or quality of care issues.
  • Follow‑up on radiologist suggestions to improve quality of exams.
  • Adjust staffing according to patient volumes and short staffing (vacations, sick days). Make sure after‑hours call is covered.
  • Check Tech Time and approve hours worked.
• Enter PTO, UPTO, and other payroll issues as necessary.
  • Conduct and document monthly staff meetings, exchanging pertinent information with all associates.
  • Prepare associate performance reviews in a timely manner.
  • Monitor department areas of responsibility for safety and structural integrity.
  • Monitor overall maintenance and housekeeping for departments; work with other departments in scheduling complicated exams involving two or more departments.
• Assure equipment repairs through appropriate Biomed Department, maintenance or OEM.
  • Monitor equipment for required service (Siemens scans, Philips scans, Siemens magnets, Philips magnet, and MedRad injectors).
  • Maintain preventative maintenance schedule of equipment; work with Biomed and service companies to set date and times for PMs conducive with MRI department operations.
  • Assist in negotiating service contracts that will have minimal impact on patient care and financial expense to the department.
  • Review and sign service reports.
• Analyze equipment repairs and report discrepancies or trends in equipment malfunction to the director.
• Assist in the development, interpretation, and monitoring of department policies, budgets, and strategic plans.
  • Review and update policy and procedure manuals for areas of responsibility (review annually).
  • Assist in the development of department revenue, expense, and manpower budgets.
  • Monitor financial performance of the department and report variances from expected performance to the director.
  • Assist in the development of capital equipment plans and special projects.
  • Enforce policies both department and hospital‑wide.
• Maintain technical, organizational, and communication skills.
  • Maintain technical expertise by attending classes, workshops, seminars, and conferences; remain knowledgeable by reading current literature and leading discussions or making presentations to staff.
  • Maintain good communication between all internal and external customers.
• Utilize CQI methods of management.
• Maintain compliance with accrediting organization and department safety standards.
  • Maintain and implement department safety standards.
  • Monitor compliance with radiation safety standards of practice.
  • Maintain staff knowledge of department Code 10‑2 policies and procedures.
  • Maintain staff knowledge of department disaster, fire, and safety policies; maintain constant implementation of universal and infectious safety procedures; assign and monitor staff compliance with mandatory safety in‑service programs.
  • Monitor, test, and document each associate in two areas of knowledge of evaluation time.
  • Ensure all associates have current licensure/certification.
• Provide patient care specific to procedural requirements and patients’ needs within established department protocols.
  • Respond to patient/physician complaints quickly.
• Report complaints to the appropriate director/supervisor.
  • Coordinate multiple exams between MRI and other departments.
  • Maintain patient confidentiality in all areas including computer information, patient charts, and patient communications.
  • Maintain a professional attitude toward patients and fellow employees.
  • Provide transportation when patient escort services are not available.

Education and Experience Required

• 3-4 years MRI tech experience
• 2-3 years supervisory experience – preferred
• Graduate of an approved Radiologic Technology program
• Knowledge of MRI cross‑sectional anatomy and physics
• Familiarity with MR equipment
• Associate’s Degree in Health Science

Knowledge, Skills & Abilities Required

• Familiarity with MRI keyboard
• Knowledge of hospital computer systems

ARRT, IDNS, CPR

Physical Requirements And Working Conditions

• Available for on‑call when necessary.
• Able to work changing schedules/additional hours to accomplish projects.
• Able to lift, push, or pull 50 lbs with assistance.
• Good communication skills.
• Good organizational skills.
• Ability to anticipate patient, employee, and department needs and act accordingly.

This position can recognize needs and behaviors of all age groups. Evidence of this can be shown by recognizing levels of development and modifying approach and exhibiting communication skills necessary to interpret age‑specific responses. Incorporates the provision of cultural and age‑specific needs while exhibiting communication skills necessary to interpret age‑specific responses. Primary interaction would be with adult individuals.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.