Mortgage Senior Collector

To support effective loan recovery efforts, the full-time remote Mortgage Senior Collector will manage delinquent accounts, negotiate repayment arrangements, and ensure compliance with regulatory requirements while counseling borrowers on loss mitigation solutions. Key responsibilities Initiate proactive contact with delinquent borrowers to reestablish payment patterns and reduce defaults Negotiate and restructure repayment plans in alignment with investor and regulatory guidelines Collaborate with internal and external partners to enhance collection strategies and ensure compliance Required qualifications High school diploma or equivalent required Knowledge of investor and insurer guidelines preferred Previous experience in collections and default loan servicing preferred Experience with call center systems and telephony platforms advantageous Proficiency in Microsoft Office applications and data entry skills required