Mortgage Release ProcessorPosition Overview The Mortgage Release Processor is responsible for ensuring the accurate, timely, and compliant release of mortgage loans. This role manages the preparation, verification, and processing of lien release documentation, coordinates with internal and external partners, and maintains meticulous records in accordance with regulatory requirements and company standards. Additionally, the processor will be responsible for accurately reviewing, processing and submitting for recording mortgage documentation.
Exceptional attention to detail, strong organizational skills, and effective communication are key to success in this position.Primary ResponsibilitiesDocument Preparation & VerificationPrepare, collect, review, and validate all documentation required for mortgage releases, including payoff statements, lien release forms, satisfactions, reconveyances, and supporting materials.Ensure accuracy of all release documents prior to submission, filing, or recording.File Review & Quality AssuranceAudit loan files for completeness, accuracy, and compliance with Bank policies and regulatory guidelines.Proactively identify discrepancies, missing documentation, or errors and promptly resolve issues to prevent processing delays.Record ManagementMaintain organized, current, and compliant records of all release transactions in applicable systems.Ensure documents are archived and stored in accordance with retention policies and state/federal requirements.Stakeholder CommunicationServe as a point of contact for internal teams—including loan servicing, lending, and mortgage operations—as well as external parties such as title companies, attorneys, and county recording offices.Provide updates and respond to inquiries to facilitate smooth and timely release processing.Process CoordinationCollaborate with internal departments to coordinate payoff and release procedures efficiently.Ensure release activities are completed within required timeframes and uphold service-level expectations for customer satisfaction.Regulatory ComplianceEnsure adherence to federal, state, and local regulations governing mortgage releases, including timelines for lien satisfaction and proper recording.Support audit and regulatory review activities by providing accurate documentation and timely responses.Additional DutiesParticipate in departmental projects, workflow enhancements, and other responsibilities as assigned.Risk & Compliance ResponsibilitiesAll employees are responsible for identifying, managing, monitoring, and escalating risks as required by F.N.B. Corporation's risk management program. Compliance with all regulatory laws, internal policies, and established procedures is a required component of this role.Minimum Years of Experience1 year of relevant experience preferred (mortgage servicing, loan operations, financial documentation, or related field)Special SkillsExcellent written and verbal communication skillsStrong attention to detail and accuracyAbility to prioritize tasks and work effectively in a fast?paced environmentProficient with general office equipmentAbility to utilize job?related software and mortgage servicing systemsMS Word – IntermediateMS Excel – IntermediateSpecial Licenses and CertificationsNone requiredPhysical RequirementsN/APosition Title: Loan Operations Representative 2 Business Unit: Operations Reports To: Supervisor of Loan OperationsPosition Overview: This position is primarily responsible for providing timely and accurate service to internal and external customers in support of the lending functions of the Bank.Equal Employment Opportunity (EEO): It is the policy of F.N.B.
Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S.
will be considered.