Mortgage Processor/Underwriter - Remote

Processor/Underwriter aka Bridge Loan Specialist

At Knock, we put people first, value output over input, and strive to make a meaningful impact in everything we do. In this hybrid position, you will combine traditional processing and underwriting responsibilities. As a Bridge Loan Specialist, you will review Knock Bridge Loans to verify that the loan is complete, accurate, and meets regulatory compliance requirements and internal underwriting guidelines. You will also provide quick turn times, high‑level customer service, technical assistance, and quality assurance on multiple loans simultaneously.

What You’ll Do:

• Calculate Knock Bridge Loan advance amounts using internal calculations and guidelines
• Accurately condition loan files based on the loan application and file documentation
• Provide consistent internal communication regarding loan status and approval updates
• Communicate effectively and professionally with external Lending Partners, Agents, and Borrowers
• Review title reports and homeowners/flood insurance to ensure Knock’s lien position and security interest
• Efficiently and effectively manage and process a daily pipeline of loans while maintaining company turn times
• Understand and stay current with all company policies, procedures, industry regulations, and other changes impacting Knock and the broader industry
• Continuously learn and grow while supporting the development of others; serve as a mentor and resource both within and beyond your team
• Take on ad‑hoc projects as they arise and proactively support the team wherever help is needed

What You Bring:

• Successful experience working as a Senior Mortgage Loan Processor or Junior Underwriter
• Strong analytical thinking and decision‑making skills, with the ability to interpret and apply lending guidelines effectively
• Excellent organizational skills to manage many competing priorities and meet deadlines in a fast‑paced startup environment
• Exceptional written and verbal communication skills; a natural over‑communicator
• Proven efficiency and success in managing multiple tasks simultaneously
• Quick learner with an innate ability to adopt new technologies and enhance personal skills quickly through self‑learning, research, and asking the right questions
• A passion for real estate disruption and an excitement to make a meaningful impact in people’s lives
• Ability to thrive in a dynamic, fast‑changing growth environment and confidently share new ideas
• Strong knowledge of various loan products, credit reports, and debt‑to‑income ratios
• Demonstrated success working 100% remotely and collaborating with a distributed national team
• High school diploma or equivalent experience
• Minimum of 3 years of relevant industry experience
• Belief in creating diverse, equitable, and inclusive practices and programs that further Knock’s commitment to making an impact, learning, putting people first, being open, and courageous
• Set up and constantly operate a computer
• Communicate and exchange accurate information to others via telephone or internet video applications

Compensation and Benefits:

The salary for this position is $70,000 USD plus an incentive plan. Benefits include full‑time health, dental, and vision coverage starting on the first day of employment, a flexible paid time off policy, paid parental leave (12 weeks for the birthing parent and 6 weeks for the non‑birthing parent), an annual professional development stipend, life, AD&D, and disability insurance, a 401(k) plan, a $75 monthly health & wellness allowance, a $400 monthly coworking space allowance for eligible employees, a $100 monthly internet/mobile allowance, and a $2,500 referral bonus.

Equal Employment Opportunity:

Knock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable U.S. federal, state, or local laws.