Responsibilities
Provides a full complement of support and related resources, including assisting in collecting outstanding conditions, setup on urgent files, creating, maintaining and distribution of various reports and supporting new business development efforts of MLCs (e.g., attending, scheduling and organizing events).Analysis and reporting of department production results. Provides daily and monthly reporting on all loan activities to Mortgage Director/VP management.Responsible for training and evaluating processes for internal CRM system. Including maintaining CRM data, reporting and assisting with assigning daily leads. Makes recommendation related to system and process efficiencies. Scheduling individual and team training on a regular basis. Evaluating strengths and weaknesses to identify training needs.Training and assisting with support of MLCs. Responsible for training and onboarding new MLCs. Training includes all internal and third-party systems. Assists with creating and maintaining department procedures and work flows.Assist in evaluating issues, analyze root causes and derive solutions on loans in process.Assist VP Mortgage Sales & Product in coordinating monthly sales meetings, staff travel and mortgage events. Supports and participates in continuous improvement activities. Special projects assigned by Team Leader or Head of CML Production DepartmentMaintains member and other sensitive information with confidentiality.Other related duties as assigned.
Qualifications
- 3 years’ experience providing mortgage sales support to include experience supporting multiple loan officers and working in a financial institution.
- Solid grammar and spelling
- Business writing style
- Filing systems
- Good knowledge of financial institutions and strong understanding of mortgage lending products and procedures.
- Solid knowledge of mortgage guidelines
- Excellent written and verbal communication as well as interpersonal skills
- Ability to generate reports and analyze, evaluate and interpret data to identify risks, issues and trends and provide sound recommendations
- Demonstrated ability to act professional when communicating with other staff, credit union members, and vendors by telephone or by written communication
- Effectively builds relationships with team members, members and external partners to support business development efforts
- Demonstrated ability to follow written and verbal instructions and work under limited supervision
- Proficiency with PC and Microsoft applications (Outlook, Word and Excel)
- NMLS registration
Preferred Qualifications
- 3+ years related experience working with mortgage loan consultants and real estate agents.
- 5+ years processing experience
- Adobe AcrobatSharePointPrime AllianceEncompass
Education
High school diploma or GED and some college coursework
Website and Pay Scale
Website: nuvisionfederal.com/careersPay scale by applicable geographic work location:
- Alaska: Min
$30.11 -
Mid
$37.64 -
Max
$45.17 - Arizona: Min
$26.55 -
Mid
$33.18 -
Max
$39.82 - Florida: Min
$26.05 -
Mid
$32.57 -
Max
$39.08 - Nevada: Min
$27.16 -
Mid
$33.95 -
Max
$40.74 - Texas: Min
$26.05 -
Mid
$32.57 -
Max
$39.08 - Wyoming: Min
$26.67 -
Mid
$33.34 -
Max
$40.01
Benefits
MedicalDentalVisionLife InsuranceFlexible Spending Account401(k) MatchingPaid Time OffTraining ProvidedTuition ReimbursementApplicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship now or in the future.Nuvision Credit Unit is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at . We will work with you to meet your needs in accordance with applicable laws.
#J-18808-LjbffrMortgage Operations - Mortgage Analyst and Trainer, Full-Time - Remote(AK,AZ,FL,NV,TX,WY) in workfromhome at Unknown Company
This position is listed as full time and onsite.