PenFed Credit Union is seeking a Leads Management Analyst for a hybrid position in San Antonio, Texas or Phoenix, Arizona. This role involves optimizing mortgage loan production through lead management campaigns and working with operational teams. The Analyst will develop metrics, create reports, and ensure lead workflows are efficient.
Candidates should have a Bachelor's degree in business administration and at least four years of experience in lead management and CRM. Strong communication skills and experience with Velocify and Salesforce are also required.
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