Mortgage Client Coordinator SpecialistWe are searching for an Account Coordinator who has experience in servicing Mortgage or Lending vendor clients and has exceptional customer service skills. This candidate will communicate with new and current customers through phone, email, and our different servicing platforms to service and status their appraisal reports. Account Coordinators will also be communicating with appraisers, title companies and mortgage professionals throughout this servicing process.This job also includes:Working with assigned clients to determine needs and provide resolutions when necessaryStaying current on company products and servicesMaintain client details within our platformsMaintain up to date client knowledgeAchieve goals provided by managerInternal meeting participationDaily resolution of action itemsParticipate in company training and other workshops when applicableUpdating and reportingDemonstrate all company Core Values:Sense of UrgencyDig DeeperPositive Attitude and a team playerCustomer FocusedContinuous ImprovementRequirements:Organized and high attention to detailExcellent communication and customer service skillsHighly accountable, flexible, and effective under pressure in a fast-paced environmentStrong ability to work well in a team environmentDegree or experienced in mortgage industry knowledge preferred, but not required.