DCS Mail Team AdminAs a DCS Mail Team Admin, you will be tracking all outgoing mail packages and mortgage documents to various customers. You will also be responsible for researching and sending back to the sender any documents that are not found on our system of record. When needed, you will be responsible for assisting the reinstatement team with reviewing files by verifying that the accurate information is present per our systems utilizing a checklist.
You will generate reports using the standard system, establishing yourself as a crucial part in the success of U.S Bank's Document Custody Services.Job Tasks:Tracking all outgoing mailReview and process Mortgage Documents to company standard/checklists and computer system EMBTrustData EntryReport GeneratingScan DocumentsLabeling FilesOrganize Carts and basketsFiling DocumentsMeet Deadlines/Daily Production RequirementsAssist with other departments dependent of business needs and work volumeWork Environment: DCS St. Paul is a secure site, with badge access only entrances and a professional culture. Dependent on your job role, you will either have limited or full access to all areas of the building.
We take security very serious as we are dealing with very sensitive information. We have two (2) Break Rooms, three (3) pairs of bathrooms, vending machines, and fully functional appliances: refrigerators, microwaves, Kuerig coffee maker.Basic Qualifications:College Degree or Equivalent Work experience in a Financial Work EnvironmentBasic Microsoft Office Skills: Word, Excel, OutlookAbility to meet Deadlines/Daily Production RequirementsAbility to adapt to new processesAbility to perform repetitive tasksAbility to work with Leadership and PeersAbility to take directionAbility to work IndependentlyStrong Attention to detailMust be able to push, pull, or lift up to 25lbsPreferred Skills/Experience:Familiarity with Mortgage Documents preferredFamiliarity with EMBTrustExcellent interpersonal, verbal, and written communication skillsStrong time management, organization, and problem solving skillsIntermediate Microsoft Excel skills (Manipulating data, vLookups, locating trends, etc.)