Mortgage ClerkAre you ready for your next career adventure?! Integrated Management Strategies (IMS) is an award-winning, fast-growing woman-owned small business in the Washington DC area, specializing in healthcare, technology, and management consulting. We are seeking an experienced Mortgage Clerk to join our healthcare consulting practice.
The role is on-site in St. Louis, MO. We are proud of our national presence, and excited to offer great career opportunities within the organization.What You'll Do:Procure information from Insurance Companies via TelephoneProcess tasks, post payments and payoffs in LoanServUpdate insurance information in LoanServIssue payments to insurance companiesPrepare UPS labels for overnight mailingsWork correspondence in the Electronic Customer FilePrepare global system notesPrepare payoff quotesResearch accounts and provide resolutionProcess Skip trace informationWork and import correspondence in the Electronic Customer FileDocument global system notes in SagentResponsible for SFH-Guaranteed Loan Program supportProcesses loss claims according to SFG-GLP regulations, policies and proceduresPerforms account research and provides detailed analysis and advice to management and customersProvides Lender/Servicer customer service support regarding account via email and phoneProvides loss claim-related assistance on projects to support the SFH-GLP and the SFH Claims BranchProcesses all loss claim related sub tasksAnswers phone calls, voicemail, status calls and emailsInitiate tasks in the imaging workflow as appropriate from centralized SO SFH-G lender email account for SCB and SSBEnsures all calls and emails from the centralized SO SFH-G lender email account and phone lines are responded to according to procedure and service standardsProcessing of Chapter 13 Bankruptcy casesProcessing of Chapter 7 Bankruptcy cases 410AQualifications:3+ years of experienceUS Citizenship or Permanent ResidentAbility to secure a USDA security clearance, must not have been unfavorably removed from a government position.What We Offer:401(k) Retirement PlanMedical, Rx, Dental & Vision InsurancePersonal and Family Sick Time11 Company Paid HolidaysMedical & Dependent Care Flexible Spending AccountsGroup Life & Accidental Death & Dismemberment (AD&D) InsuranceGroup Short Term Disability InsuranceVoluntary Life Insurance, Long Term Disability Insurance, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity InsurancePersonal Development & Learning OpportunitiesSkills Development & CertificationsEmployee Referral ProgramCorporate Sponsored Events & Community OutreachPosition may be eligible for a discretionary variable incentive bonusIntegrated Management Strategies is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, national origin, disability, pregnancy, status as a protected veteran, or any other protected characteristic as outlined by federal, state, or local laws. If you are an individual with a disability and would like to request a reasonable accommodation for the employment process, please email your request to ® is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary rate for this position will be determined by a number of factors, including, scope, complexity, and location of the role; the skills, education, training, credentials, and experience of the candidate, and other conditions of employment.