Mortgage Clerk- Jr.

Mortgage Clerk- Jr.iQuasar LLC is hiring for a Mortgage Clerk- Jr. position. This roles will provide administrative and clerical support to mortgage operations, with a focus on USDA loan programs and systems.

The Mortgage Clerk will assist with documentation, file maintenance, and loan processing activities to ensure smooth and compliant mortgage transactions.Responsibilities:Telecommunication TasksObtain required information from insurance companies via telephone.Operate within the LoanServ environment to manage loan-related transactions.LoanServ ProcessingProcess tasks, post payments, and record payoffs in LoanServ.Update and maintain insurance information within LoanServ.Issue payments to insurance companies.Administrative TasksResearch loan accounts and provide resolutions to discrepancies.Perform accurate and timely data entry for mortgage-related transactions.Program and Claims SupportProvide support for the Single-Family Housing (SFH) Guaranteed Loan Program (GLP).Process loss claims in accordance with SFH-GLP regulations, policies, and procedures.Conduct detailed account research and provide analysis to management and customers.Deliver customer service support to lenders and servicers via email and phone.Assist with loss claim–related projects supporting the SFH-GLP and the SFH Claims Branch.Execute all loss claim–related sub-tasks accurately and within required timelines.Communication and Case ManagementRespond to phone calls, voicemails, status inquiries, and emails promptly.Initiate imaging workflow tasks as needed from centralized SFH-G lender email accounts (SCB and SSB).Ensure all calls and emails from centralized accounts are addressed per established procedures and service standards.Bankruptcy ProcessingProcess Chapter 13 and Chapter 7 bankruptcy cases.Maintain and update Form 410A Bankruptcy History documentation.Qualifications:Junior Mortgage Clerk (1–3 years experience)1–3 years of clerical, administrative, or financial services experience (mortgage/loan experience preferred)Prior exposure to USDA loan programs or systems highly desirableStrong organizational skills and attention to detailProficiency in MS Office Suite and data entry systemsAbility to work in a fast-paced, deadline-driven environmentSecurity Requirements:• Ability to obtain and maintain NACIC background investigationB iQuasar LLC. offers a comprehensive benefits program including various options in these plans:Competitive salariesVacation/sick leavePaid time offNationally recognized insurance providers with online benefits servicesIf you are interested in this position, please send a copy of your latest resume to Equal Opportunity EmployeriQuasar LLC is proud to be an Equal Employment Opportunity Employer. We do not discriminate based on race, religion, color, national origin, political affiliation, sex, sexual orientation, gender identity, age, marital/parental /veteran status, disability, genetic information, membership in an employee organization, retaliation, military service, other non-merit factors, or any other applicable characteristics protected by law.