Mortgage Branch Manager

• Assist the Mortgage Retail Regional Manager in leading and managing Mortgage Loan Originators
• Achieve regional production goals, operational excellence, growth, and profitability
• Maintain a personal pipeline of retail mortgage loans
• Recruit, interview, and train elite talent
• Proactively retain current employees and manage performance
• Participate in local and state mortgage banking, realtor, and builder trade associations
• Maintain thorough understanding of mortgage industry knowledge and current issues
• Communicate business goals, objectives, and company performance results to staff
• Promote an effective sales environment through sales training, individual and team coaching, and creation of marketing materials
• Act as liaison between U.S. Bank Home Mortgage and other company departments
• Establish collaborative partnerships with other U.S. Bank business lines

Requirements

• Minimum one year of mortgage, sales, real estate, or banking experience
• Bachelor's degree, or equivalent work experience
• Two or more years of experience as a Retail Mortgage Loan Originator
• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
• Required NMLS registration process includes a criminal background and credit check
• Thorough knowledge of sales and sales strategies
• Well-developed leadership skills
• Excellent verbal and written communication skills
• Well-developed customer service/relations skills
• Demonstrated new business development and relationship management skills
• Thorough knowledge of mortgage products/services, operations, and current market trends
• Minimum two years of supervisory experience preferred
• 2+ years of proven success in mortgage loan origination, consistently meeting or exceeding production goals
• Demonstrated experience recruiting, hiring, and building high-performing mortgage sales teams, with a focus on talent development and retention
• Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies
• Ability to work onsite at least three days per week if located near a U.S. Bank location
• Ability to drive two or more hours per week

Core Competencies

Demonstrates expertise in mortgage loan origination, sales strategies, and team leadership, with a strong focus on achieving production goals and fostering talent development. Possesses thorough knowledge of mortgage products and compliance with industry regulations.

Highest-signal resume keywords

• Mortgage Loan Origination
• National Mortgage Licensing System (NMLS) Registration
• Sales Strategies
• Team Leadership
• Customer Service/Relations

Hard Skills

• Mortgage Products/Services Knowledge
• New Business Development
• Relationship Management
• Operational Excellence
• Performance Management

Soft Skills

• Excellent Verbal Communication
• Excellent Written Communication
• Leadership Skills
• Coaching Skills
• Talent Development

Certifications & Qualifications

• Bachelor's Degree
• NMLS Registration

Industry Keywords

• Mortgage Industry
• Sales Environment
• Trade Associations
• Production Goals
• U.S. Bank Policies