Managing and converting a steady pipeline of inbound leads, the full-time Internal Lead Mortgage Advisor will guide borrowers through the mortgage process from application to close while delivering a consultative borrower experience in a remote environment. Key responsibilities Manage and convert inbound leads to maximize lock and fund conversions Guide borrowers through the entire mortgage process from application to closing Collaborate with internal teams to enhance performance and outcomes Required qualifications Proven experience in mortgage advising or a related field Strong understanding of the mortgage process and financial products Ability to deliver exceptional customer service and consultative experiences Experience working collaboratively with cross-functional teams Demonstrated ability to manage a pipeline of leads effectively