MoonPay 资深产品运营项目经理:牵头跨职能战略项目,用人工智能做可扩展流程,美国东部时间远程或混合办公

岗位概况

MoonPay 产品运营团队的资深项目经理与公司高级领导跨职能合作，聚焦高影响力的战略项目与分析；工作是从识别、结构化到执行全程负责最棘手的战略与运营机会，并用人工智能搭建可扩展的系统与流程来放大影响；岗位支持美国东部时间远程或纽约办公室混合办公，但原帖写明该岗位为混合办公，需要花部分时间在办公室。

工作职责

• 主动发现并排定高影响力的战略与运营机会，从界定范围到执行全程负责
• 与产品、工程与市场团队跨职能合作，定义并实施覆盖 MoonPay 全部产品的战略，为用户、客户与业务创造价值
• 为领导团队结构化复杂、含糊的战略问题，给出清晰假设，并搭建商业论证与量化模型来支撑决策
• 与跨职能领导一起定义并管理业务表现的关键驱动因素，识别机会并纳入工作
• 通过使用、评估同业业务并提炼洞察，深入理解竞争格局，为建议提供依据
• 深入理解 MoonPay 客户与更广的市场格局，挖掘能支撑建议的洞察
• 用人工智能工具并推动自动化，搭建兼顾广阔愿景与实际约束的可扩展方案

任职要求

• 五年以上在高增长加密、金融科技、金融服务或技术环境中，牵头跨产品、工程与业务团队的复杂跨职能项目
• 出色的沟通能力，能讲清为什么、设定议程并带动他人，包括在没有直接管理权的情况下推动高级利益相关方与对流程有抵触的团队
• 能在含糊中推进：运营规划、依赖管理、风险缓释与项目治理能力强，能在快速变化的环境中工作
• 是上游的问题解决者，能在工作成为执行风险之前就把含糊的高影响力工作从概念结构化到交付，并拿出可衡量的结果
• 分析直觉强，能用数据、业务背景与量化分析驱动优先级与运营决策
• 能搭建可扩展的流程、工作流、治理模型与自动化系统，在不增加负担感的前提下提升执行速度
• 熟练使用人工智能工具与自动化平台，并持续用它们提升生产力、汇报与执行

申请条件与限制

• 地点支持美国东部时间，远程或纽约办公室混合办公；原帖明确写明该岗位为混合办公，需要花部分时间在办公室，不能按纯远程理解
• 远程不等于全球可申请，须以原帖的居住地、工作许可与时区要求为准
• 原帖写明岗位要求清单仅供参考，即使感觉只符合四分之三也欢迎申请，技能可以学习

加分项

• 有面向高级领导的结构化战略问题与商业论证经验
• 有在加密或金融科技高增长环境中的项目经验

薪酬与福利

• 原帖写明提供有竞争力的薪酬包与全员股权安排，具体以原帖为准
• 原帖列出的福利包括弹性休假、年底全员休整期、生日假、强化育儿假、远程工作津贴、居家办公设备津贴与每年培训预算，具体以原帖为准

岗位重点解读

• 这个岗位的关键不是执行别人定好的项目：而是自己发现机会、结构化问题、搭建论证，并把项目从概念带到可衡量的交付
• 人工智能在这里是默认工作方式：用来搭建可扩展流程、提升汇报与执行，而不是点缀
• 没有直接管理权却要推动高级利益相关方，沟通与议程设定能力与分析能力同等重要

申请准备建议（编辑解读）

• 准备一个自己从概念到交付的跨职能项目案例，讲清假设、量化模型、依赖与可衡量结果
• 准备用人工智能工具搭建可扩展流程的例子，讲清流程变快了、负担感没有变重
• 核对混合办公要求：确认自己能接受部分时间在纽约办公室，并核对美国东部时间的工作安排

国际远程岗位，招聘地区：Remote (United States (East Coast Time Zone)

• Remote)。请核对原招聘中的居住地、工作许可、时区、语言与出差要求；远程岗位不等于全球可申请。以下保留招聘来源英文原文。

Source job listing. Remote does not imply worldwide eligibility; confirm residency, time zone, language and work authorization on the original page.

About MoonPay

MoonPay is for builders with something to prove.

This isn't a "work on cool crypto stuff" company. It's a high-standards, high-velocity, high-accountability company building the operating system for value movement. If the internet moves information, we move value: crypto, stablecoins, tokenized assets, and whatever comes next. Four offerings make that real: fund, tokenize, trade, and spend. 30M+ customers and 500+ ecosystem partners run on us. Licensed in the U.S. Regulated across the UK, EU, Canada, and Australia.

AI is the default operating mode here. It's woven into every role, and we expect you to use it daily. It handles the manual work so you can deliver on what actually matters.

You'll thrive here if outcomes excite you more than process, if impact motivates you more than titles, and if you want hard problems, real ownership, and teammates who love winning, building, and doing it together.

The bar is high. The pace is real. We're building for what's next, for humans and agents.

Recent recognition:

Forbes' America's Best Startup Employers 2026 .

2nd in Crypto Services on Fortune's inaugural Crypto 100

The Sunday Times Best Places to Work two years running

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.

Locations Supported

US Eastern Hours, Remote or Hybrid out of our NY office

This role will be hybrid, and will require you to spend some portion of your time in our office in one of these locations.

About the Opportunity

In this role, you will be joining the Product Operations team working cross-functionally to partner with senior leaders across the company, focusing on high-impact strategic projects and analysis. You'll work hand-in-hand with leaders to identify, structure, and act on the most challenging strategic and operational opportunities impacting our business. And you’ll use AI to build scalable systems and processes that multiply your impact.

What you will do…

• Proactively surface and prioritize high-impact strategic and operational opportunities and own them end-to-end from scoping through execution
• Work cross-functionally with product, engineering, and go-to-market leaders to define and implement strategy across all MoonPay products, driving increased value for our users, our customers, and our business
• Structure complex, ambiguous strategic problems for the MoonPay leadership team, defining clear hypotheses and building business cases and quantitative models that will inform and influence our approach
• Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work
• Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations
• Deeply understand MoonPay customers and the broader market landscape to uncover insights that inform your recommendations
• Use AI tools and drive automation to create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them

About You

The right candidate for this role is enthusiastic about creating stellar customer experiences and building a world class team. You are detail oriented, with a desire to continuously improve operational processes. You are action-oriented and can move quickly to meet the evolving needs of a fast-paced organization. You are passionate about streamlining complex programs, mentoring high performers and enjoy being a culture carrier for your organization.

• 5+ years leading complex cross-functional programs across Product / Engineering and business (Legal, Compliance, IT / Security, Finance, Operations, etc.) teams in high-growth crypto, fintech, financial services, or technology environments
• Exceptional communicator who can explain the why, set the stage, and bring people along - including senior stakeholders across Product, Engineering, Legal, Compliance, Risk, IT/Security, Finance, Data, and GTM without direct authority, and teams resistant to adding process
• Thrives in ambiguity: strong on operational planning, dependency management, risk mitigation, and program governance in fast-moving, shifting environments
• Upstream problem-solver who shapes initiatives before they become execution risk - structuring ambiguous, high-impact work from concept through delivery with measurable outcomes
• Strong analytical instincts; uses data, business context, and quantitative analysis to drive prioritization and operational decisions
• Proven at building scalable processes, workflows, governance models, and automation systems that improve execution velocity without feeling like overhead
• Fluent in AI tools and automation platforms; actively applies them to improve productivity, reporting, and execution - and keeps pushing as the tooling evolves

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learned, diversity cannot.

Benefits & Perks

• Competitive salary package
• Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay
• Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
• Moonshot award: we honor exceptional impact. 20 employees a year, each earning a $250,000 equity grant
• Pension: employer contributions from day one
• Employee referral program: refer great people, earn 10K in USDC
• Flexible Time Off: choose when to work and when to switch off
• Recharge Period: end-of-year company-wide time off to rest and reset
• Birthday leave: take the day off to celebrate you
• Enhanced parental leave: more time with family, no second thought
• Hybrid working schedule: work fully remotely or from your nearest Moonbase
• Commuter benefits: public transport to and from the office
• Private healthcare benefits: to protect you and your loved ones
• Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership
• Enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next
• Lunch credit: meals covered on the days you’re in the office
• Home office setup allowance: build the home office of your dreams
• Remote working allowance: those working fully remote get a little extra for utilities
• Monthly product budget and zero-fee crypto transactions
• $1,000 Annual training budget: we support your learning journey
• High Potential Program: structured development, mentorship, and stretch opportunities
• Regular remote company offsites: high-impact in-person sessions and hackathons
• (Ireland) Cycle to Work scheme: tax‑efficient bike, gear, and safety kit
• (UK) EV Salary Sacrifice: lease an electric vehicle through pre‑tax salary