Mobile Product Manager

Mobile Product ManagerThe Mobile Product Manager will be a key leader on the Digital Product Team, driving and supporting a strategic mobile roadmap and delivering projects to create world-class digital experiences for our resort, hotel properties, and retail businesses. The Mobile Product Manager will hold our guest experience at the highest priority as they deliver mobile experiences that honor our brand promise. As an integral member of the Product team, the Mobile Product Manager leverages user analytics and data-driven insights to inform product decisions, build cross-functional alignment on project scope, develop detailed business requirements, collaborate with stakeholders on solution design, oversee quality assurance, and provide ongoing support to business partners across our mobile application platforms. The Mobile Product Manager reports to the Senior Director of Product.The salary range for this position is $93,000 - $130,500.

Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.Applications for this position will be accepted until August 15, 2026.Essential Job Functions & Key ResponsibilitiesAct as Product Owner in a development environment, running sprint planning, standups, backlog refinement, and retrospectives for off-site development teamsServes as a Project Manager, wearing many hats, including; vendor management, QA, communication, documentation, project planning, scheduling, and budgeting, always prioritizing on-time, on-budget deliveryServes as a subject-matter expert in mobile design, product, usability, features, usage, reporting, and KPIs, and instill this knowledge in Aspen One's mobile product roadmapDefine and write requirements, user stories, and acceptance criteria for development teams based on guest needs, market and technology trends, keeping operational efficiencies in mind but never prioritizing over guest benefit/impactSupport the Digital Team and Aspen One strategy by providing effective and timely communication around current issues, possible solutions, and impactSupport and work closely with all stakeholders, including business unit teams, digital marketing, operations, and technology teams to decide and prioritize features, design, and functionality related to digital products, throughout the product lifecycleDevelop and apply a comprehensive understanding of Aspen One's business, customer journeys, product ecosystem, marketing strategies, financial models, and industry landscape to deliver impactful digital solutions that drive business and guest outcomesPartner with analytics teams to ensure the accurate and timely reporting of mobile metrics and KPIsWork with engineering teams and vendors to estimate work, make smart trade-offs, define milestones and deliver outcomesManage development outcomes to ensure timing and delivery can meet business expectationsOther duties as assignedQualificationsEducation & Experience RequirementsBachelor's degree or equivalent professional experience in lieu of degree is required3+ years of combined experience in Product Management, Digital Consulting, Project Management or Business Analyst role for a B2C tech product required3 years of experience building and delivering mobile application experiences is required2 years of experience managing internal development teams requiredKnowledge, Skills & AbilitiesProficient knowledge with mobile environments including; app store management, app store optimization, native/cross-platform awareness, push notifications and in-app messaging, device/OS fragmentation testing, and crash reporting and app stabilityProficient experience using AI tools for efficiency in PRD/BRD/story writingExperience managing vendors, including development and design firmsFamiliarity with using design, project management, and analytics tools including Figma, Jira/Confluence, and GA4 is requiredProficient experience in Agile project methodologiesExperience with open APIs and headless systems to create custom user experiencesExperience working with matrixed teams and vendor partnersExperience with content management systems, including Contentstack and SitecoreExperience working in the travel, tourism, leisure, ski resort, luxury retail, or hospitality industries highly preferredAnalytical mindset, mastery of leveraging user analytics and testing methodologies to inform a product roadmapDemonstrated ability to translate complex business problems in clear and concise requirements for modern web, mobile or ecommerce applicationsAbility to be a student of mobile comps in our industry, and push innovationAbility to gain a deep understanding of the Aspen One guest and how digital touchpoints influence and shape experiences for them. Always seek to improve the Customer Experience and NPSAbility to communicate effectively throughout development to convey progress, issues, bottlenecks, and opportunitiesAdditional InformationWork Environment & Physical DemandsAbility to stand, type and sit at desk/computer for most of the work shift executing repetitive movementsNo adverse or hazardous conditionsNot required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistanceJob BenefitsHealth, Dental and Vision Insurance ProgramsFlexible Spending Account ProgramsLife Insurance ProgramsPaid Time Off ProgramsPaid Leave Programs401(k) Savings PlanEmployee Ski Pass and Dependent Ski PassesOther company perksThis job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

Duties and responsibilities may change at any time with or without notice.Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work.

Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.