Join our team as a Mobile Crisis Intervention Specialist! This role offers a great opportunity to demonstrate your skills, contribute in a fast-paced environment, and grow with the organization. This position is a permanent full-time Union role. We’re seeking a motivated individual who is dependable, adaptable, and interested in building a long-term career with us.
Summary:
The Mobile Crisis Intervention Specialist provides mental health counseling and support to non-hospitalized individuals (18 and older) experiencing a severe disruption in thought, mood, or behavior. The primary role of the Crisis Specialist is to help the individual with the psychological response to a specific situation and minimize long-term mental and emotional damage; triage to determine the level of crisis, assess and evaluate behavior, and make a clinically appropriate recommendation for the next steps. This service provides an immediate response to situations where an individual's behavior may create a concern for safety
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provide immediate access to crisis support through phone counseling and in-person crisis intervention.
Effectively triage to determine the level of crisis and necessary crisis response services; understanding of the progression of the emotional states following trauma; assessment of the crisis state (independent of the individual's response state)
Assess and evaluate client behavior; utilization of evidence-based practices, tools, and instruments; provide evidence-based counseling (de-escalation, grief, substance use recovery, short-term solution-focused)
Knowledge of which social services are available to different individuals and ability to coordinate services with multiple governments, aid, recovery support, hospital, or social service organizations
Maintaining a network of other specialists to whom you can refer the patient for ongoing care. Ability to work in a variety of high-risk situations and guide individuals in a calm, professional manner toward making healthier choices without rendering judgment
Support securing appropriate services for individuals in crisis, including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment under §302 of the Mental Health Procedures Act of 1976.
Provide linkages to community supports, supportive counseling, and substance abuse services, always reflecting the possibility of recovery
Provide all appropriate documentation set forth by supervisor including but not limited to progress notes, summary and assessment, administrative intake, follow-up, and inter-agency communication
Participate in assertive outreach to individuals identified as being at high risk of necessitating crisis services; handle multiple cases at once. Interface with families, loved ones, and other supports of persons
Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers
Attend scheduled staff team meetings and appropriate in-service training as directed by the supervisor.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
A Master's degree in human services or related field from an accredited college or university with at least one year of crisis experience and at least one year of clinical experience providing assessment and diagnosis of mental illness; history working with individuals who have substance use dependency preferred. Candidate must demonstrate competence in assertive/aggression and management and conflict resolution; Must possess a willingness to see clients in their homes and within the community; Demonstrated ability to work effectively as part of a team; Must have a current, valid driver's license in the state of residence, three (3) years of driving experience in the United States, and an acceptable driving record.