Job Description
Job Description
Our direct client has an opening for an IT Support )
This contract is up to 13 months
months, and the client is in Frackville, PA
If you are interested, please submit the following
YOUR CURRENT RESUME
YOUR HOURLY RATE
Skill Required / Desired Amount of Experience
5 years of experience with call tracking, ticketing software, and managing support issues. Required 5 Years
5 years of equivalent experience to include technical support for hardware and software. Required 5 Years
4-year college degree Highly desired 4 Years
is 100% onsite (301 Morea Rd, Frackville, PA 17932) position functions as the institution's Information Technology Coordinator. This position is required to complete IT duties inside and outside of the Institution. This job is hands on and is not a work from home position. Duties include troubleshooting automation problems, performing systems administration, installing and maintaining computer and network related equipment and software, providing technical assistance to users, performing liaison duties, developing software applications for institutional use, facility administrator to the GTL Tablet/Kiosk system, and managing information technology related equipment and supplies.
Troubleshoot automation problems at SCI Mahanoy. Provide backup support to SCI Frackville, Allentown and Reading PBPPs. Perform equipment, software and network (inter-connectivity) diagnostic procedures. Research solutions and make recommendations where appropriate. Contact technical staff for support. Evaluate malfunctioning equipment to identify faulty parts or components and replace if feasible. Test repaired equipment to verify proper and consistent operation. Contact equipment/maintenance contract vendors to arrange for equipment maintenance. Track service calls to vendors to ensure work is satisfactorily completed. Restore data to file servers and workstations. Maintain problem log and document findings and resolutions.
Perform systems administration. Maintain expertise in desktop operating systems. Configure computer systems to meet Department of Corrections (DOC) and Office of Administration (OA) specifications. Administer the network. Add, change and delete user accounts and network resources. Maintain logs of the network configuration. Maintain and/or instruct users on the back-up procedures for desktop computers and servers.
Job Description
Our direct client has an opening for an IT Support )
This contract is up to 13 months
months, and the client is in Frackville, PA
If you are interested, please submit the following
YOUR CURRENT RESUME
YOUR HOURLY RATE
Skill Required / Desired Amount of Experience
5 years of experience with call tracking, ticketing software, and managing support issues. Required 5 Years
5 years of equivalent experience to include technical support for hardware and software. Required 5 Years
4-year college degree Highly desired 4 Years
is 100% onsite (301 Morea Rd, Frackville, PA 17932) position functions as the institution's Information Technology Coordinator. This position is required to complete IT duties inside and outside of the Institution. This job is hands on and is not a work from home position. Duties include troubleshooting automation problems, performing systems administration, installing and maintaining computer and network related equipment and software, providing technical assistance to users, performing liaison duties, developing software applications for institutional use, facility administrator to the GTL Tablet/Kiosk system, and managing information technology related equipment and supplies.
Troubleshoot automation problems at SCI Mahanoy. Provide backup support to SCI Frackville, Allentown and Reading PBPPs. Perform equipment, software and network (inter-connectivity) diagnostic procedures. Research solutions and make recommendations where appropriate. Contact technical staff for support. Evaluate malfunctioning equipment to identify faulty parts or components and replace if feasible. Test repaired equipment to verify proper and consistent operation. Contact equipment/maintenance contract vendors to arrange for equipment maintenance. Track service calls to vendors to ensure work is satisfactorily completed. Restore data to file servers and workstations. Maintain problem log and document findings and resolutions.
Perform systems administration. Maintain expertise in desktop operating systems. Configure computer systems to meet Department of Corrections (DOC) and Office of Administration (OA) specifications. Administer the network. Add, change and delete user accounts and network resources. Maintain logs of the network configuration. Maintain and/or instruct users on the back-up procedures for desktop computers and servers.
MO41- IT Support (799082) in frackville at Unknown Company
This position is listed as contract and able to be worked remotely.