Senior Field SupervisorWrite Scopes/Xactimate Estimates – Bio, board-up, corrosion mitigation, odor, waterSupervise Field Staff – Ensure daily goals are metComplete new job work orders and send to Internal Project Coordinator for schedulingManage labor/material budgetsPlan out job sites to hit budgetsContact Project Manager/Estimator & Manage CommunicationComplete TPA/Insurance Company guidelines and documentationCompletes Photo Upload to Dropbox or validates completion with Technician – DailyQuality Assurance – Complete walks as necessaryObtain Certification of Completion and perform final walk throughComplete applicable Xactimate Scopes and submit to Tech SpecialistMake initial contact and hold relationship with customerTrack equipment usage on jobs through RMS & MICAKeep compliance tasks in RMS up to dateGet Work Authorization signedKeep extra supply of materials in vansCommunicate with Project Coordinator on labor needsCommunicate with adjusters and TPA call centersComplete punch list items (Less than 2 hours)Train/Coach/Support TechniciansEnsure RMS is updated dailySpecial Tasks Assigned by Operations ManagerHigh Detail Job Accountabilities:Participates in marketing and business development as the need arises.Participates in the collection process of payment from customers.Complete special assignments as requested by SupervisorParticipate in emergency services when an "All hands on deck" scenario arises.Participate in on-going problem solving and practicing continuous improvement of the department and company as a whole.Participate in Paul Davis social events, Goal Setting and Review, All Team Meetings and as many other opportunities as possible to engage with the rest of the team.Hours:A typical shift for this position is 7am – 5pm, Monday – Friday.However, the Senior Field Supervisor must be able to contribute to the on-call rotation for holidays, weekdays, and weekends.Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none.
At Paul Davis, our passion for quality drives everything we do.Our Vision:To Provide Extraordinary Care While Serving People In Their Time Of Need.Our Values:Deliver What You PromiseRespect The IndividualHave Pride In What You DoPractice Continuous ImprovementOur Mission:To provide opportunities for great people to deliver Best in Class results