Mitigation Manager – Lead & Elevate Our Restoration TeamWe're looking for a hands-on Mitigation Manager to lead our water, mold, fire, and smoke restoration division. In this critical role, you'll oversee projects from start to finish, manage field teams, and ensure excellence in service, compliance, and customer satisfaction.If you're a seasoned mitigation pro with strong leadership skills and IICRC certifications—or on your way there—this is your chance to take the lead and grow with a top-performing team.What You'll Be Doing:Lead and support Project Managers, Lead Techs, and Mitigation TechniciansEnsure jobs meet quality standards, deadlines, and documentation accuracyVisit job sites to monitor progress, safety, and customer satisfactionCoordinate scheduling, dispatch, and equipment logisticsApprove estimates and job documentation (Xactimate or similar)Collaborate with insurance adjusters, agents, and clients to resolve claimsTrain, mentor, and develop your team for continuous improvementMaintain profitability by managing labor, materials, and timelinesEnsure all safety and compliance policies (OSHA, IICRC) are followedHandle escalated job-site issues or customer concernsAssist with large-loss jobs and emergency planningWhat We're Looking For:High school diploma or GED required; college degree a plus5+ years in mitigation/restoration, with 2+ years in a leadership roleValid driver's license and clean driving recordIICRC Certifications preferred: WRT, ASD, AMRT, FSRTStrong communication, leadership, and problem-solving skillsProficiency in Xactimate and digital job management toolsSolid knowledge of the insurance claims processOn-call availability as neededPhysical Requirements:Lift up to 70 lbs and work in tight, high-moisture environmentsFrequent standing, walking, crawling, and climbingMust use respirators and safety gear as requiredWhy Join Us:Lead a respected, high-performing mitigation teamCompetitive pay, bonuses, and training opportunitiesWork for a trusted name in restorationMake a difference helping people recover from unexpected disastersReady to lead with impact? Apply now and join a team that puts quality and care first.Compensation: $20.00 - $26.00 per hourBuild a Career That Matters at ServiceMaster Restoration Services – Marietta, GAAt ServiceMaster Restoration Services, we're more than just a restoration company — we're a team of people who care. Whether it's a flooded home, a fire-damaged business, or a mold-contaminated property, our mission is clear: Restore peace of mind and help people rebuild after disaster strikes.Based in Marietta, Georgia, we serve homeowners and businesses across the Metro Atlanta area with fast, reliable, and compassionate restoration services.
We specialize in:Water damage mitigationFire and smoke restorationMold remediationEmergency response and structural dryingContent cleaning and pack-out servicesConstruction ServicesWe are proud to be a trusted name in the community — and none of it would be possible without our team. Our employees are the heart of what we do.Why Choose a Career With Us?We know that great people are the foundation of great service. That's why we invest in our team — from training and mentorship to competitive pay and long-term career paths.Make a Real ImpactJoin a purpose-driven industry where your work helps families and businesses recover from life's unexpected disasters. Every job you do makes a difference in someone's life.Grow Your SkillsWe offer on-the-job training, IICRC certification support, and clear advancement opportunities for technicians, project managers, estimators, and team leads.
Whether you're just starting out or looking to grow, we'll help you get there.Work With a Supportive TeamAt ServiceMaster, you'll be surrounded by professionals who take pride in their work and care about each other. We believe in teamwork, communication, and a positive work environment.Earn Competitive Pay & BenefitsYour hard work should be rewarded. We offer competitive hourly and salaried compensation, plus potential benefits such as:Paid training & certification supportFlexible scheduling optionsOvertime opportunitiesCareer advancement pathwaysCompany apparel, tools, and equipment providedBe Part of a Resilient IndustryRestoration is an essential service — and it's not going away. Our industry is recession-resistant and constantly growing, offering long-term job security and demand.Who We're Looking ForWe're looking for individuals who are:Reliable and hardworkingComfortable working in challenging environments (damaged homes, water/fire cleanup, etc.)Detail-oriented and safety-consciousTeam players with a customer-first mindsetWilling to learn and grow professionallyPrior experience in construction, restoration, mitigation, or cleaning is a plus — but not required.
We'll train the right people who have the drive and attitude to succeed.Ready to Join the Team?If you're passionate about helping others, working with your hands, and growing in a meaningful career — we want to meet you.