Mining Operations Business Systems Analyst

Mining Operations Business Systems AnalystWe are seeking a highly experienced Business Systems Analyst (BSA) to support business and technology initiatives across Mining Operations. The BSA will serve as the bridge between mining operations, engineering, maintenance, processing, supply chain, and IT teams to identify business requirements, improve operational processes, and implement technology solutions that enhance productivity, safety, reliability, and operational performance.The ideal candidate will possess strong mining industry experience, a deep understanding of operational workflows, and the ability to translate business needs into system requirements and technical solutions.ResponsibilitiesKey ResponsibilitiesPartner with Mining Operations stakeholders to understand business objectives and operational challenges.Facilitate requirements gathering workshops and stakeholder interviews.Document business, functional, and technical requirements.Create user stories, process flows, use cases, and solution specifications.Support prioritization of business and technology initiatives.Mining Operations SupportAnalyze and improve mining business processes including:Mine PlanningDrill & Blast OperationsHaulage OperationsFleet ManagementDispatch SystemsMaintenance OperationsAsset ManagementProcessing OperationsProduction ReportingSafety & ComplianceIdentify opportunities for automation and process optimization.Support continuous improvement initiatives.Systems AnalysisEvaluate existing applications and systems supporting mining operations.Perform gap analysis and recommend technology solutions.Assess impacts of system changes and enhancements.Support enterprise application implementations and upgrades.Stakeholder EngagementAct as liaison between business units and technical teams.Facilitate decision-making and alignment across departments.Present recommendations and findings to operational leadership.Manage stakeholder communication throughout project lifecycles.Process ImprovementDocument current-state and future-state business processes.Conduct workflow analysis and process mapping.Identify operational inefficiencies and improvement opportunities.Support Lean, Six Sigma, and Operational Excellence initiatives.Project Delivery SupportParticipate in Agile and Waterfall project delivery methodologies.Support project planning and execution.Assist with testing strategy and user acceptance testing.Validate system functionality against business requirements.Support production deployments and change management activities.Data & Reporting AnalysisAnalyze operational and production data.Develop reporting requirements and KPIs.Support dashboard and analytics development.Ensure data quality and consistency across systems.Assist with operational performance reporting.Technology Solutions SupportSupport and analyze mining-related applications such as:Mine Planning SystemsFleet Management SystemsMine Dispatch SystemsAsset Management SystemsERP PlatformsMaintenance Management Systems (CMMS/EAM)GIS SolutionsSCADA SystemsProduction Reporting SolutionsSafety Management SystemsData Warehouses and BI PlatformsQualificationsRequired QualificationsBachelor's degree in Business, Information Systems, Mining Engineering, Computer Science, or related field.5+ years of Business Systems Analyst experience.3+ years supporting mining, heavy industrial, energy, or natural resources operations.Strong requirements gathering and business process analysis experience.Experience working directly with operations stakeholders.Excellent communication, facilitation, and documentation skills.Preferred QualificationsExperience in open-pit or underground mining operations.Knowledge of mining production and maintenance processes.Experience with fleet management and dispatch systems.Familiarity with operational technology (OT) environments.Experience supporting digital transformation initiatives.Lean Six Sigma certification preferred.CBAP, PMI-PBA, or similar business analysis certification preferred.Technical SkillsBusiness AnalysisRequirements ElicitationProcess MappingWorkflow DesignGap AnalysisFunctional SpecificationsUser Story DevelopmentUAT CoordinationData & AnalyticsSQLPower BITableauExcel Advanced AnalyticsKPI DevelopmentData ModelingProject & Collaboration ToolsJiraAzure DevOpsConfluenceMicrosoft ProjectSharePointVisioDeliverablesBusiness Requirements Documents (BRDs)Functional Requirements SpecificationsUser Stories and Acceptance CriteriaProcess Maps and Workflow DiagramsGap Analysis ReportsFuture-State Process DesignsTest Plans and UAT DocumentationOperational Reporting RequirementsStakeholder PresentationsProject Status ReportsChange Management DocumentationSuccess MetricsSuccessful delivery of mining technology initiatives.Improved operational efficiency and productivity.Reduction in process bottlenecks and manual work.Improved system adoption and user satisfaction.Increased reporting accuracy and data visibility.Timely completion of requirements and project milestones.Improved collaboration between operations and IT teams.Ideal Candidate ProfileA successful Mining Operations BSA combines strong business analysis capabilities with real-world mining operations knowledge. They understand production, maintenance, fleet, and processing workflows and can effectively translate operational needs into technology solutions that improve safety, efficiency, asset utilization, and production performance across the mining enterprise.Pay RangeUSD $80.00 - USD $120.00 /Hr.