Millwright & Mechanical Field Service Manager

At Grote Company, we design, manufacture, and support industrial food processing equipment for the frozen pizza, sandwich, and food-to-go industries. We’re craftsmen that build the best machines available. We’re committed to our customers and work hard until a project is complete. And we hope you join us.

These are just a few reasons why our team says we’re a great place to work:

Family Owned & Operated

Since we were founded in 1972, we’ve been owned and operated by the Grote family. We’re proud to say the third generation has joined the ranks.

Help Feed the World

We’re an essential manufacturer, building food processing equipment and flexible automation to help make more food for our communities.

We’re Growing

We’ve diversified and strengthened our expertise with acquisitions of pillars in our industry, building a team of over 300 around the world, across three brands.

Autonomy

But we don’t work like a big business. We don’t have many layers of approvals or deep hierarchy. You can shape and change any process, technology, and function.

Our Team

We care deeply about serving our company and customers, as well as our families and communities. Our enduring commitment is obvious in the relationships we build. Many of our employees have been here for decades.

Employee Benefits

We offer a robust benefits package, including:

• Competitive wages
• Health insurance
• Vision insurance
• Short- and long-term disability
• Life insurance
• 401k with employer match
• Profit sharing
• Flexible spending accounts
• Paid time off
• Paid holidays
• Tuition assistance
• Flexible working for certain roles
• Years of Service awards

Global Reach

Our main manufacturing facility and headquarters is on the far east side of Columbus, Ohio, with international sales and service located in Deeside, UK, and a new parts warehouse in The Netherlands. Several remote employees throughout the U.S. and Europe support local customers, and we service our equipment footprint all over the world.

What We stand for

Our Vision

To feed our growing world — together

Enduring commitment

Our Values

• Integrity
• Sense of Urgency
• Respect
• Adventurous
• Positive Mindset
• Driven
• Open Communication

Our Mission

• Quality products
• Profitable
• Growing
• A great place to work

CURRENT JOB OPENINGS

We’re constantly growing, so check back for more open positions.

Position: Millwright & Mechanical Field Service Manager

Location: Springdale, AR

Millwright & Mechanical Field Service Manager

Compensation: DOE – Competitive

Employment Type: Full-Time

Location: ProFab in Springdale, AR

Summary

The Millwright & Mechanical Field Service Manager is responsible for estimating, planning, scheduling, and supporting the execution of mechanical and millwright field projects. This position will estimate field-service opportunities, assign and manage Field Supervisors, and coordinate the labor, materials, equipment, and subcontractors necessary to successfully execute projects.

This is a highly field-focused position requiring approximately 90% travel to customer facilities and active project sites. A company vehicle and company gas card will be provided.

The ideal candidate is highly organized, understands industrial construction and field operations, communicates effectively with customers and internal teams, and can manage multiple projects and priorities while maintaining accountability for project cost, schedule, safety, quality, and profitability.

Key Responsibilities

• Develop estimates for millwright, mechanical, equipment installation, demolition, piping, and other field-service projects.
• Review drawings, specifications, scopes of work, and customer requirements to determine labor, equipment, material, and subcontractor needs.
• Perform customer site visits and project walkdowns as required.
• Develop labor-hour estimates, schedules, equipment requirements, and subcontractor scopes.
• Identify project risks, exclusions, assumptions, and potential scope gaps prior to submitting estimates.
• Assist with proposal development and scope clarification with customers.

• Assign qualified Field Supervisors and field personnel based on project scope, schedule, and manpower requirements.
• Provide Field Supervisors with clear project scopes, schedules, expectations, and execution plans.
• Maintain regular communication with Field Supervisors regarding project progress, manpower, safety, schedule, and customer needs.
• Monitor active projects and assist supervisors in resolving field issues.
• Ensure field teams properly document labor, equipment usage, subcontractor activity, change orders, and additional work.
• Promote a strong culture of safety, accountability, quality, and customer service.

• Coordinate manpower requirements across current and upcoming projects.
• Assist with scheduling and procurement of project materials, rental equipment, tools, lifts, cranes, and other field resources.
• Coordinate subcontractors and ensure their scope, schedule, safety requirements, and project expectations are clearly communicated.
• Work closely with Project Management, Fabrication, Purchasing, and Operations to ensure field projects are properly supported.
• Maintain visibility of upcoming workload and communicate resource constraints before they impact project schedules.

• Maintain ownership and visibility of project financial performance from estimate through execution and closeout.
• Monitor actual labor, equipment, material, subcontractor, and travel costs against estimated project costs.
• Identify cost overruns, scope changes, and schedule impacts early and communicate corrective actions.
• Ensure additional work and scope changes are properly documented, priced, and submitted for customer approval.
• Review completed projects against original estimates to identify estimating and execution improvements.
• Work with management to improve field-service margins, productivity, and overall project profitability.

• Serve as a primary point of contact for field-service opportunities and project execution as required.
• Build and maintain strong relationships with customers, vendors, and subcontractors.
• Communicate project status, schedule changes, additional work, and potential issues in a timely manner.
• Participate in project closeout and lessons-learned reviews to improve future estimating and execution.

• Previous experience in millwright, mechanical, industrial construction, equipment installation, or field service required.
• Strong understanding of industrial jobsite operations, labor planning, equipment requirements, and project execution.
• Experience estimating mechanical and/or millwright projects strongly preferred.
• Previous experience leading Field Supervisors, Foremen, or field crews preferred.
• Strong understanding of project costs, budgets, and job profitability.
• Strong organizational and time-management skills with the ability to manage multiple active projects.
• Proficient with Microsoft Office, including Excel, Outlook, Word, and Teams.
• Working knowledge of AutoCAD software, including the ability to review, interpret, and make basic modifications to project drawings and layouts.
• Strong written and verbal communication skills.
• Ability to read and interpret drawings, specifications, and project scopes.
• Must be comfortable with approximately 90% travel to customer facilities and project sites.
• Valid driver's license and ability to operate a company-provided vehicle.
• Bilingual English/Spanish is a plus.

• This position requires approximately 90% travel, primarily supporting customer facilities, project walkdowns, active installations, and field-service operations. A company vehicle and company gas card will be provided for business-related travel. Additional travel expenses will be handled in accordance with company policy.

• Successful candidates will be organized, proactive, accountable, and comfortable making decisions in a fast-paced field-service environment. This position requires someone who can balance estimating future work with supporting active projects while keeping Field Supervisors and resources aligned with company and customer expectations.
• The Field Service Manager is expected to take ownership of projects from estimate through execution and closeout, with a focus on safety, planning, communication, cost control, customer satisfaction, and profitability.

We’ve designed, manufactured, and supported top-quality, durable equipment that makes the foods our world eats for over 50 years.

And we promise to use that expertise to guide and support you through every step of a project – from discovery to the years and decades in the field. We call it “enduring commitment.”

Learn more about our people-first approach to automating food processing and feeding our growing world – together.