Swoon is actively seeking a Microsoft Systems Application Administrator to join the team!
What will your day-to-day look like?
Translate written business requirements into modern software solutions, delivering high-quality, scalable applications using a mix of Microsoft Power Platform and SharePoint Online (low-code) and custom web development (pro-code).
Leverage modern AI capabilities, including generative AI and prompt engineering with large language models (LLMs), to improve development productivity, automate workflows, and enable intelligent user experiences.
Plan, configure, and deploy application enhancements, including system configurations, maintenance activities, and refresh cycles across production and non-production environments.
Provide Tier 1 and Tier 2 enterprise application support, diagnosing and resolving complex incidents while minimizing downtime and operational impact.
Monitor system stability, availability, and performance, identifying trends, risks, and improvement opportunities, and executing tuning/optimization activities as needed.
Collaborate cross-functionally with IT teams, vendors, and business stakeholders, supporting implementation efforts, communicating progress, and producing clear technical documentation for ongoing support and continuous improvement.
What’s required?
2+ years of experience in application support, troubleshooting, and incident resolution in an enterprise environment.
Windows Server systems administration experience, including configuration, maintenance, and operational support.
Bachelor’s degree in Computer Science, Engineering, Social Science, Education, Business, Health Care, or a related field (or equivalent professional experience).
3+ years of experience working in IT or operations, supporting business-critical systems and technology platforms.
Ability to support day-to-day system stability through monitoring, issue triage, and timely escalation when needed.
Strong technical foundation with the ability to work across infrastructure and application support needs in a production environment.
What else should you know?
Location – Company based in California
REMOTE role – Must Currently reside in one of these states AND be able to provide proof that you currently live in one of these states
California
Georgia
Hawaii
Maryland
Washington
Washington D.C.
6-month contract to hire
Hourly Rate - $24 - $26 an hour
Must be a US Citizen or Permanent Resident – Sponsorship is NOT available at this time