Overview
The Microsoft Dynamics Technical Lead, reporting into GTech Enterprise Systems, is accountable for delivering scalable, secure, and standards‑based solutions across Grant Thornton’s Microsoft Dynamics CRM ecosystem. This role serves as the de facto technical authority for all Microsoft Dynamics capabilities, owning the “how and when” of solution design and execution to support standard business as usual operational needs as per the MS Dynamics roadmap demands, as well as Grant Thornton’s ERP rollout strategy, and growth through Mergers & Acquisitions (M&A).
You will lead internal and external technical teams to design, configure, integrate, and deploy Dynamics solutions across our expanding global platform, ensuring alignment with enterprise architecture, SDLC standards, and a cloud-first, out-of-the-box implementation approach. In partnership with Enterprise Architecture, Enterprise Data & Analytics, and M&A teams, this role is responsible for designing repeatable, scalable data migration and integration patterns to onboard acquired firms into the firm’s Dynamics-based CRM landscape. Success in this role requires deep Microsoft Dynamics expertise, strong leadership of distributed technical teams, and the ability to translate business requirements into scalable, supportable enterprise solutions, while maintaining a forward-looking roadmap.
Responsibilities
Your day-to-day responsibilities include
Technical Leadership & Delivery
Lead end-to-end delivery of Microsoft Dynamics solutions across the global firm
Own solution design, ensuring requirements are translated into scalable, compliant technical architectures
Direct configuration, development, extensions, integrations, and reporting across Dynamics 365 and Power Platform
Serve as the firm’s senior technical advisor and SME for Microsoft Dynamics, including roadmap and capability evolution
ERP & M&A Enablement
Define and lead integration efforts between Dynamics and the firms new ERP system
Architect and oversee M&A onboarding solutions, including:
Data migration frameworks
Integration patterns
Carve-in/carve-out strategies
Architecture & Integration
Partner with Enterprise Architecture to align Dynamics solutions with enterprise standards and integration patterns
Collaborate with Enterprise Data & Analytics to define data models, governance, and reporting strategies
Oversee integrations using APIs, middleware, and event-driven architectures across enterprise platforms
Delivery Governance & Quality
Ensure adherence to GTech SDLC standards, including:
Requirements traceability
Design governance (Design Review Board)
Testing strategy (unit, SIT, regression, UAT)
Release and deployment management
Lead technical teams including developers, integration specialists, data engineers, and system integrators
Manage vendor and system integrator delivery quality and performance
Testing, Releases & Operations
In alignment with the testing organization, oversee testing execution across all phases including SIT, regression, and UAT support
Manage Microsoft release cycles and platform updates, assessing impacts and ensuring adoption readiness
Support go-live readiness, cutover planning, and post-go-live hyper care
Security & Compliance
Ensure all Dynamics solutions comply with enterprise security, risk, and data privacy requirements
Business Partnership
Partner with business stakeholders, product owners, and SMEs to:
Clarify requirements and acceptance criteria
Conduct end-to-end impact assessments
Align to out-of-the-box capabilities before customization
Maintain and execute against a rolling Dynamics capability roadmap
Technical Skills and Qualifications
Bachelor’s degree required; advanced degree preferred
12+ years of progressive experience delivering global enterprise Microsoft Dynamics 365 solutions
Proven experience leading full lifecycle implementations (design, build, test, deploy)
Strong knowledge across Dynamics modules, including:
Customer Engagement (Sales, Service, Marketing)
Power Platform (Power Apps, Power Automate, Dataverse)
Hands-on experience with:
Dynamics architecture and customization frameworks
Integrations (APIs, Azure Integration Services, middleware)
Data migration tools and strategies
Security models and role configuration
Strong understanding of:
Enterprise SDLC and release management
Testing methodologies and quality assurance
Agile delivery frameworks (SAFe preferred)
Experience leading global, distributed technical teams
Experience managing system integrators and external vendors
Experience supporting large-scale CRM transformations and M&A integration efforts is a plus
Strong analytical, problem-solving, and decision-making skills
Exceptional communication skills with the ability to translate complex technical concepts to business stakeholders
Ability to influence cross-functional teams and drive alignment across enterprise initiatives
Compensation Note
The base salary range for this position is between $187,500 and $359,400. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job-related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services — and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
About the Team
The team you’re about to join is ready to help you thrive. Here’s how:
We empower you with options to work the way that best serves your clients and life. Consistent with the firm’s hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site.
You are supported to prioritize your overall well-being through work-life integration options.
We support you with personalized and comprehensive benefits that recognize and empower all identities, roles and aspirations. See how at
We are committed to inclusion and DEI initiatives at
Benefits & Additional Details
Benefits overview and eligibility information: please visit
Benefits for internship positions: interns have medical, dental and vision coverage, access to the employee assistance program, at least 72 hours of paid sick leave, and paid firm holidays during the internship.
Benefits for seasonal positions: medical, dental and vision coverage, access to the employee assistance program, potential eligibility for the 401(k) plan, and a minimum of 72 hours of paid sick leave.
Bonuses: discretionary annual bonus may be available to full-time employees; interns and seasonal employees are not eligible for bonuses.
Equal employment opportunity policy: all personnel decisions are made without regard to protected characteristics as defined by law.
Reasonable accommodation policy under ADA: requests can be made to
For Los Angeles applicants: consideration for employment in line with local ordinances, including the Fair Chance Initiative.
For Massachusetts applicants: no lie detector testing as a condition of employment.