Position: Onsite Desktop Support Engineer Location: Contract
A Desktop Engineer installs, configures, maintains, and troubleshoots an organization's computer hardware, operating systems, software applications, and peripheral devices. Hardware & Software Support: Set up, repair, and upgrade desktops, laptops, mobile devices, printers, and scanners. System Imaging & Deployment: Configure and deploy standardized operating system images (Windows, macOS, or Linux) and enterprise software. Incident Management: Resolve technical support tickets via service management tools like ServiceNow or Jira. Network & Connectivity: Troubleshoot local area networks (LAN), Wi-Fi, VPN connections, and domain controllers (Active Directory, DNS, DHCP). Asset Lifecycle Management: Track inventory, manage hardware procurement, handle onboarding/offboarding, and safely decommission old equipment. User Training & Security: Apply security patches, manage user access, enforce compliance policies, and train staff on basic tool usage. A Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent hands-on experience/diploma). Strong command of Windows/macOS/Linux environments, office productivity suites (Microsoft 365 / Google Workspace), and basic networking. Certifications (Preferred): CompTIA A+, CompTIA Network+, ITIL Foundation, or Microsoft-certified credentials. Soft Skills: Problem-solving under pressure, customer service, and clear communication with non-technical staff
Microsoft Desktop Support Technician in colchester at Unknown Company
This position is listed as contract and onsite.