Microsoft 365 Engineer

• Administer and optimize all services included in the Microsoft 365 G3 license (Exchange Online, SharePoint Online, OneDrive, Teams, Intune, and associated security/compliance features).
• Configure, manage, and troubleshoot Microsoft Entra ID, including Entra Connect sync and identity governance components.
• Maintain M365 security baselines, conditional access policies, MFA, and compliance configurations.
• Implement and support endpoint management using Intune, including device compliance, app deployment, and configuration profiles.
• Develop and maintain PowerShell scripts to automate administrative tasks, reporting, and environment maintenance.
• Manage Exchange Online mail flow, policies, and advanced configuration scenarios.
• Administer Teams architecture, lifecycle governance, channel policies, and voice/phone integrations.
• Oversee SharePoint Online site configuration, permissions, storage governance, and content lifecycle.
• Monitor service health, analyze trends, and proactively address performance or reliability issues.
• Provide tier?3 escalation support for Microsoft 365–related issues and mentor junior team members.
• Maintain documentation for processes, designs, configurations, and change management.

Qualifications:

• 5+ years of hands?on experience administering Microsoft 365 environments.
• Bachelor’s degree in computer science, Information Technology, or a closely related field; equivalent technical certification accepted.
• Strong proficiency across core M365 workloads: Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.
• Solid understanding of Microsoft Entra ID, including hybrid identity, Entra Connect sync, and identity lifecycle management.
• Experience creating and maintaining PowerShell automation for M365 administration.
• Familiarity with Microsoft security and compliance features (DLP, retention, conditional access, MFA).
• Ability to troubleshoot complex identity, authentication, and service integration issues.
• Experience interpreting and applying Microsoft 365 best practices, governance models, and tenant?level configuration standards.