Merrill Market Supervision Manager

Market Supervision Manager (MSM)

The Market Supervision Manager (MSM) is a member of the Market Leadership Team, along with the Market Client Relationship Manager (CRM). The MSM supports the firm’s business objectives and contributes to the market’s profitability by influencing Financial Advisors (FA) business practices to minimize regulatory and financial risk and uphold the firm’s reputation. The MSM ensures that FAs are properly licensed, responds to regulatory inquiries, resolves client concerns or complaints, and proactively manages and mitigates risk. Ultimately, the MSM protects the firm, grows the business, and serves clients.

What you’ll accomplish

• Manage delegated compliance, administrative and business functions related to the Merrill Wealth Management Market Executive’s overall managerial responsibilities for parent and associate offices
• Operate independently or with minimal guidance, while keeping the Market Executive informed of significant matters and determining when direct involvement is needed
• Monitor advisor and client activity, including financial transactions, to ensure compliance with firm and regulatory requirements and minimize risk
• Coach advisors in supporting the company strategy and continuing to grow their businesses

Responsibilities

• Perform, monitor, and demonstrate adherence to internal and external standards, policies, laws, rules, and regulations related to client advice and recommendations, sales practice activities, and conduct of market personnel
• Manage day‑to‑day FA business needs while ensuring adherence to the bank’s compliance policies and procedures
• Coach FAs, Client Associates (CAs), and other market personnel to drive adherence to policies and procedures related to the sales practice conduct
• Partner with FAs, CAs, and other market personnel to manage risk of business growth initiatives, ensuring alignment with the bank’s enterprise risk appetite

Required Qualifications

• Currently hold SIE, Series 7 and Series 66 (or Series 63 and Series 65), Series 9 and Series 10 (or Series 8) or equivalent licenses
• Series 3, 31 licenses, if warranted
• Minimum of 5+ years professional experience
• Proven ability to manage risk and make sound decisions based on industry regulations, supervisory requirements, policies/procedures, wealth management concepts, and financial services products

Key Qualifications for the role

• Ability to speak in terms of client needs and concerns, and coach Financial Advisors on aligning solutions to goals in a suitable and controlled way
• A deep appreciation and understanding of our client‑centric strategy
• Strong interpersonal skills to provide coaching to Financial Advisors to mitigate risk through segmentation, disciplined investment practices, and documentation
• Strong analytical skills with ability to identify trends, root causes, and effects, and implement improved processes to mitigate risk
• Demonstrated strong and effective leadership style through clear communication and collaboration with others, making sound decisions with courage and conviction
• Strong time management and organization skills with the ability to prioritize appropriately

Desired Qualifications

• Bachelor’s degree or equivalent work experience
• Market Supervision Manager experience, or completion of Merrill’s Office Management Team Associate Development Program

Skills

• Decision Making
• Influence
• Negotiation
• Problem Solving
• Risk Management
• Adaptability
• Business Acumen
• Collaboration
• Oral Communications
• Relationship Building
• Business Operations Management
• Client Solutions Advisory
• Planning
• Talent Development
• Written Communications

Shift

1st shift (United States of America)

Hours Per Week

40

Pay Transparency details

US – IL – Chicago – 110 N Wacker Dr – Bank Of America Tower Chicago (IL4110)

Pay range: $110,000.00 – $155,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible – employees are eligible for an annual discretionary award based on overall individual performance results and behaviors, the performance and contributions of their line of business and/or group, and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry‑leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.