Merchandise Team Lead — On-site Guest Experience

The Dollywood Theme Park is seeking a Merchandise Team Lead to oversee daily retail operations and guest experiences at Dollywood. This on-site role leads front-line Hosts, manages scheduling, and drives sales while maintaining safety standards and brand standards.

Responsibilities include training, budgeting, loss prevention, visual displays, and ensuring excellent service. Eligibility requires 6 months supervisory experience and a high school diploma.