Unknown Company

Memory Care Director

westfield, massachusetts • Posted 1 weeks ago
Onsite Full Time General

Complete Care is seeking a compassionate and dedicated Memory Care Director (Full Time) to join our team. At Complete Care , we believe our residents are more than those we serve—they are our extended family. We are committed to creating a safe, nurturing, and engaging home where every resident living with Alzheimer’s disease, dementia, or other memory-related challenges is valued, respected, and loved.

Responsibilities of the Memory Care Director:

  • Hire, train, and supervise memory care staff while ensuring proper staffing and backup coverage at all times.
  • Oversee departmental budgeting for on-site services, marketing, and other needs.
  • Develop, implement, and continuously update a dynamic memory care program tailored to our residents’ needs.
  • Represent Complete Care at Westfield positively while building strong connections with potential residents, families, and healthcare professionals to grow community occupancy.
  • Lead quality improvement initiatives, strategic planning, and environmental safety programs to ensure a secure environment for residents, staff, and guests.
  • Review and address incident/accident reports with follow-up improvements.
  • Foster open and compassionate communication with residents’ families and care teams, keeping them engaged as part of the extended care family.
  • Provide education for staff and families about dementia care and best practices.
  • Partner closely with activities staff to encourage meaningful resident engagement.
  • Plan and direct programs that meet the mental, physical, spiritual, and social needs of residents, including partnerships with local community organizations.
  • Participate in ongoing dementia training alongside the care team to ensure the highest level of service.

Requirements & Qualifications:

  • Previous experience in assisted living or skilled nursing.
  • Bachelor’s degree
  • 2 years supervisor experience in memory care or SNF
  • Strong problem-solving skills and leadership abilities.
  • Excellent communication skills to connect with residents, families, and staff effectively.
  • Bilingual is a strong plus

What We Offer:

  • Full time shift opportunities
  • Comprehensive benefits for full-time employees including medical, dental, vision, 401(k), and PTO
  • You can choose to get paid every day – no more waiting for payday!
  • Tuition reimbursement to support your professional development
  • Real opportunities for career advancement
At Complete Care , is an equal opportunity employer. #J-18808-Ljbffr

Memory Care Director in westfield at Unknown Company

This position is listed as full time and onsite.

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