Membership Data Quality Analyst

Data Quality AnalystReporting to the Senior Manager, Membership Database Operations, the Data Quality Analyst is responsible for ensuring the accuracy, completeness, and reliability of membership data within the AACR system of record. This role is crucial in maintaining data integrity and identifying and resolving data quality issues. The Data Quality Analyst collaborates with various teams to establish data quality standards and supports implementation of processes that meet those standards.ResponsibilitiesData Quality Assessment: Evaluate the quality of data through data profiling, validation, and analysis.

Identify and document data quality issues, anomalies, and inconsistencies.Data Quality Standards: Define, recommend, and help establish data quality standards, guidelines, and best practices. Develop and maintain data quality rules and metrics to measure the accuracy, completeness, consistency, and timeliness of data.Data Cleansing and Transformation: Collaborate with the IT department to design and execute data cleansing and transformation procedures. Implement data quality improvement initiatives to rectify identified issues.Data Validation and Testing: Develop and execute data validation tests and procedures to ensure data accuracy and consistency.

Perform regular audits and reconciliations to verify the integrity of data across systems and databases.Issue Resolution: Investigate and troubleshoot data quality issues, collaborating with relevant teams to identify root causes and implement appropriate solutions. Document and track issue resolution processes and outcomes.Documentation and Reporting: Maintain comprehensive documentation of data quality processes, standards, and methodologies. Generate reports and dashboards to communicate data quality metrics and trends to stakeholders.Process Improvement: Continuously assess and improve data quality assurance processes and methodologies.

Propose enhancements and automation opportunities to optimize data quality workflows.Train: Train staff on data entry standards and provide guidance on data-related issues.Support: Offer support to business users in resolving data-related issues and answering data quality-related queries.Industry Trends and Best Practices: Stay up to date with emerging trends, technologies, and best practices in data quality assurance. Apply new knowledge to enhance data quality processes and methodologies within the organization.Performs other essential tasks and duties required of the position in order to support the Senior Manager as needed.QualificationsBachelor's degree in Information Systems, Data Analytics, or a related field (or equivalent work experience)3-5 years of experience in data quality, data management, or database administration, preferably in a non-profit environmentExcellent written and verbal communication skillsStrong understanding of data quality concepts, methodologies, and best practicesExperience in data analysis, profiling, and data cleansing techniquesProficiency in Excel, SQL, and data visualization tools (e.g., Tableau, Power BI).Experience with CRM systems (e.g., Salesforce, Raiser's Edge) and nonprofit databases is a plusStrong analytical and problem-solving skillsExcellent attention to detail and accuracyEffective communication and collaboration skillsAbility to work effectively and independently and as part of a teamExperience in working with large datasets and complex data environments is a plusEqual Opportunity Employer