Aetna in Frankfort, KY is seeking a Customer Service Representative to support members and providers. You will handle inquiries via phone, email, or written correspondence, educate members on plan benefits, and resolve issues with empathy.
The role requires a Bachelor's degree and experience in a transaction-based environment, preferably call-center, with Medicare/Medicaid terminology understanding.
#J-18808-LjbffrMember Services Specialist - Healthcare Plans in frankfort at Unknown Company
This position is listed as full time and onsite.