- Serve as the first point of contact for members seeking legal assistance, conducting comprehensive legal intake interviews and assessing service needs.
- Coordinate case referrals, attorney consultations, and communications between members and provider law firms while maintaining accurate documentation.
- Deliver compassionate, professional service in a regulated environment, meeting performance metrics for quality, productivity, and member satisfaction.
Member Services Intake Specialist (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.