Member Services Intake Specialist-9 (Fully Remote)

• Serve as the main contact for members seeking legal support.
• Conduct intake interviews, verify eligibility, and coordinate referrals.
• Maintain accurate documentation and case updates.

Requirements:

• At least 2 years in customer service or case management.
• Experience in regulated environments and handling confidential data.
• Strong communication and organizational skills.

Why Join:

• Fully remote position within the US.
• Comprehensive benefits including medical, 401(k), and paid leave.

Not Disclosed

This partner company provides legal assistance services to members, coordinating intake, referrals, and case management. They foster a structured, fast-paced culture focused on professionalism, confidentiality, and service excellence.