Member Experience Leader: Front Desk & Service

EōS Fitness is looking for a Member Experience Manager in Melbourne, Florida, to improve member satisfaction and support front desk operations. In this role, you will ensure exceptional customer service by addressing member concerns and resolving billing issues while collaborating with gym managers to coach and develop the staff.

Your responsibilities include enhancing member experience, analyzing satisfaction trends, and embodying the company's core values. Ideal candidates have strong communication, organizational skills, and a background in the fitness or hospitality industry.