Member Experience Leader: Elevate Service & Retention

Dormont Manufacturing Co is seeking a dynamic Member Experience Manager in Moreno Valley, California. This role focuses on delivering exceptional customer service to support members and guests, addressing concerns, and resolving issues. The ideal candidate will train and develop front desk staff while ensuring a clean and friendly facility.

Responsibilities include enhancing member experience and collaborating with gym managers to promote a supportive environment. A background in customer service and strong communication skills are required.