Member Experience Lead - Service & Retention

EōS Fitness is seeking a highly organized Member Experience Manager to ensure outstanding service for its members in San Fernando, California. This role involves addressing member feedback and complaints, monitoring satisfaction trends, and collaborating with the team to foster a positive environment.

The ideal candidate should have a strong background in customer service, excellent communication skills, and the ability to thrive in a fast-paced environment. The position offers competitive pay and various benefits, including health coverage and free membership.