Member Experience Lead — Elevate Service & Retention

EōS Fitness in Las Vegas is seeking a dynamic Member Experience Manager to deliver best-in-class service and enhance member satisfaction. In this role, you'll handle customer service, address member concerns, and train front-desk staff while embodying our core values. Ideal candidates will have customer service experience, excellent communication skills, and a passion for the fitness industry.

You will implement strategies for engagement, support facility operations, and help to maintain a welcoming environment.