YMCA of Greater Charlotte is seeking a Manager, Member Experience to lead membership services and fitness floor operations, ensuring quality service and fiscal accountability. The role supports member acquisition, retention, and satisfaction within a mission-driven culture of care.
The position involves managing service initiatives, budgets up to $1M, and supervising staff while upholding the Y’s Legendary Service standards. Occasional evenings/weekends may be required.
#J-18808-LjbffrMember Experience Lead — Elevate Service & Community Impact in cornelius at Unknown Company
This position is listed as full time and onsite.