Unknown Company

Member Experience & Support Leader

milford mill, md • Posted 6 days ago
Onsite Full Time Sales

Securityplus Federal Credit Union in Milford Mill, MD is seeking a seasoned Member Support Manager to lead our Member Support Center across phone and digital channels. You will own service levels, quality, and member retention while building a modern, technology-enabled, relationship-focused operation.

You’ll recruit and coach leaders, forecast and schedule to hit targets, and partner with Technology to introduce AI-enabled tools and dashboards.

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Member Experience & Support Leader in milford mill at Unknown Company

This position is listed as full time and onsite.

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