Member Experience & Engagement Leader

Cobb EMC is seeking a forward-thinking Manager, Member Experience & Engagement to shape how our members connect with the cooperative. You will lead cross-functional initiatives across journey mapping, outage communications, member insights, and community events to improve satisfaction and engagement.

In this leadership role you will build programs, manage budgets, and mentor a team while partnering with departments to deliver a best-in-class member experience, including outage messaging and