Eleanor Health is seeking a Member Support Specialist to handle inbound inquiries and resolve non-clinical member needs using an initial inquiry resolution framework. The role reports to the Member Support Center Supervisor and supports operational goals while prioritizing member satisfaction.
Hours are Monday–Friday, 8am–8pm EST, with shifts within that window. Responsibilities include managing calls, collaborating with internal teams, and utilizing systems like G-Suite, Salesforce, and OpsHub.
#J-18808-LjbffrMember Experience Advocate - Remote in workfromhome at Unknown Company
This position is listed as full time and onsite.